Taishjelle Kelley
Providence,RI
Summary
Outgoing and friendly receptionist delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data-entry and database administration.
Overview
5
5
years of professional experience
Work History
Package Handler
UPS Freight
Warwick , Rhode Island
09.2021 - 01.2022
- Used hand-held scanners and physical logs to accurately track item movements.
- Assembled, sealed and loaded packages into correct trucks.
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Followed verbal and written instructions to properly move and ship products.
- Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
Cashier
Dunkin' Donuts Franchising
Warwick, Rhode Island
01.2021 - 09.2021
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
Receptionist
Summit Medical Compassion Center
Warwick, RI
04.2020 - 12.2020
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Confirmed appointments, communicated with clients and updated client records.
- Answered central telephone system and directed calls accordingly.
- Responded to inquiries from callers seeking information.
- Provided clerical support to company employees by copying, faxing and filing documents.
Cashier Team Lead
Rite Aid
North Providece, Rhode Island
03.2019 - 09.2020
- Trained team members on cash register operation and cash handling.
- Quickly and accurately counted drawers at start and end of each shift.
- Communicated with customers and team members to solve problems.
- Operated POS cash register and equipment to collect payments.
- Interpreted and enforced operating instructions, procedures and safety rules.
Assembly
Bio-tek Services
Pawtucket, RI
01.2018 - 08.2018
- Used established assembly instructions to complete jobs quickly, accurately and with zero errors.
- Assembled components with minimal supervision, exceeding expected project milestones.
- Boxed, labeled and transported items to support assembly operations.
- Assisted quality assurance by inspecting items and removing defective parts.
Cashier
SUBWAY®Restaurants
Providence, Rhode Island
10.2017 - 08.2018
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
Service Desk Associate
Walmart
Seekonk , MA
01.2016 - 09.2016
- Responded to user operational issues with desktop computers, laptops and mobile electronic devices to enable problem resolution.
- Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
- Resolved common user concerns by utilizing preset issue resolution scripts.
- Entered service tickets into incident tracking system to facilitate faster problem identification and resolution.
Education
Certificate - Medical Administration Assistant
United Health Care
Lincoln RI 09.2022
High School Diploma -
Mount Pleasant High School
Providence, RI06.2012
Skills
- Container Tagging and Marking
- Loading Dock Operations
- Order Picking and Processing
- Merchandise Tracking
- Charting and Clinical Documentation
- Patient File Updates
- Certified Medical Administrative Specialist
- HIPAA Guidelines
- Medical Recordkeeping
- Insurance Authorizations
- Medical terminology
- Payment Scheduling and Collection
- OSHA compliant
- Assembly and production
- Retail merchandising
- Cash register systems
Timeline
Package Handler
UPS Freight
09.2021 - 01.2022
Cashier
Dunkin' Donuts Franchising
01.2021 - 09.2021
Receptionist
Summit Medical Compassion Center
04.2020 - 12.2020
Cashier Team Lead
Rite Aid
03.2019 - 09.2020
Assembly
Bio-tek Services
01.2018 - 08.2018
Cashier
SUBWAY®Restaurants
10.2017 - 08.2018
Service Desk Associate
Walmart
01.2016 - 09.2016
Certificate - Medical Administration Assistant
United Health Care
High School Diploma -
Mount Pleasant High School