Melissa Biggie Marotta
Lockport
Summary
Dynamic finance professional with extensive experience at Citigroup Global Markets, adept at risk management and transaction approval. Proven track record in cross-functional collaboration and effective communication, driving client service solutions and enhancing workflow efficiency. Recognized for attention to detail and leadership in high-pressure environments, consistently meeting deadlines and exceeding expectations.
Overview
10
10
years of professional experience
Work History
Vice President
Citigroup Global Markets, Inc.
Getzville
01.2023 - Current
- Research and resolve questions or issues presented by domestic and international Prime Finance Clients to provide client service solutions for Prime Finance clients and trading desk.
- Display attention to detail when issues and errors arise and resolve the concerns in a timely manner.
- Interpret domestic and international voluntary and mandatory Corporate Action and Dividend Interest Event information, and use that data to address client inquiries and ad hoc requests.
- Identify and manage risk to the business, with timely action and prompt escalation.
- Partner with internal teams across the business, including Margin Team, Tax, and Technology, Front and Middle office, to effectively service Prime Broker clients.
- Approve applicable transactions and workflows.
Assistant Vice President
Citigroup Global Markets, Inc.
Getzville
01.2020 - 01.2023
- Assist team with managing workflow.
- Manage escalations from internal and external teams.
- Assist with front to back reconciliation.
- Approve applicable transactions and workflows.
- Assist in the development and trainings of new team members.
Officer (Asset Servicing Assoc Analyst 2)
Citigroup Global Markets, Inc.
Getzville
01.2016 - 01.2020
- Process International dividends and interest payments.
- Act as a broker/Intermediary between the depository and clients Correctly.
- Allocate funds to the account holders when payments are received by depository.
- Responsible for Front to Back reconciliation of ledger.
Education
Niagara County Community College - Criminal Justice
Niagara County Community College
Sanborn, NY01.2014
High School - Social Science
Lockport High School
Lockport, NY01.2003
Skills
- Interpersonal skills
- Ability to work on a team
- Ability to work independently
- Highly effective organizational skills
- Prioritizing
- Capable of working under pressure
- Meeting deadlines
- Leadership skills
- Risk management
- Transaction approval
- Cross-functional collaboration
- Front to back reconciliation
- Workflow management
- Effective communication
- Attention to detail
Objective Summary
Results-driven with exemplary organizational skills and a high degree of detail orientation. Aiming to utilize previous experience, strong communication skills, analytical ability, and natural leadership skills to support the business.
Timeline
Vice President
Citigroup Global Markets, Inc.
01.2023 - Current
Assistant Vice President
Citigroup Global Markets, Inc.
01.2020 - 01.2023
Officer (Asset Servicing Assoc Analyst 2)
Citigroup Global Markets, Inc.
01.2016 - 01.2020
Niagara County Community College - Criminal Justice
Niagara County Community College
High School - Social Science
Lockport High School