Summary
Overview
Work History
Education
Skills
Timeline
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Melissa Bingham

Cincinnati,OH

Summary

Driven leader with proven expertise in operations management and process improvement, honed at Starbucks. Excelled in staff management, employing excellent communication to enhance team efficiency and achieve goals. Skilled in data analytics, adept at providing actionable insights for decision-making. Demonstrates a unique blend of leadership and analytical skills to drive success.

Overview

12
12
years of professional experience

Work History

Supervisor

Starbucks
02.2012 - 07.2024
  • Applied strong leadership and problem-solving skills to maintain team efficiency and organize workflows.
  • Followed all store operations policies and procedures.
  • Developed daily personal and team goals in changing business to produce longstanding results.
  • Monitored and ordered correct store inventory to maintain a clean and organized workplace.
  • Created trusting relationships with baristas, shifts, managers and customers.
  • Delivered outstanding customer service and products quickly.
  • Perused continued coffee knowledge with barista training and coffee masters certification.

Manager

Walker Bros Ice Cream
04.2017 - 08.2017
  • Accomplished multiple tasks within established timeframes.
  • Successfully managed schedules and payroll for employees.
  • Maintained correct inventory and product.
  • Interviewed and hired exceptional employees.
  • Cross-trained existing employees to maximize team agility and performance.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Trained employees in equipment use management and cleanliness.


Education

Glen Este High School
Cincinnati, OH
2011

Skills

  • Operations Management
  • Staff Management
  • Data Analytics
  • Articulate communication
  • Exceptional cleanliness and organization skills
  • Goal and result focused
  • Prioritizes leadership and coaching
  • Reliable and focused on productivity
  • Logistical and strategic in inventory

Timeline

Manager

Walker Bros Ice Cream
04.2017 - 08.2017

Supervisor

Starbucks
02.2012 - 07.2024

Glen Este High School

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Melissa Bingham