Melissa Blossom
Wyoming,Michigan
Summary
Overview
15
15
years of professional experience
Work History
Linen and Dish Crew
Alpine Events
05.2023 - Current
- Performed the necessary systems and processes needed to get linens and dishes out to clients in a timely manner.
- Sorted, folded, and stored clean linens in designated areas for easy access by staff.
- Inspected soiled linens to determine sources of stains, locate color imperfections, and identify items requiring special treatment.
- Washed, dried, and organized dirty dishes, utensils, and kitchenware to maintain a clean and organized work environment.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Maintained clean, orderly work environment free of hazards.
- Helped train new employees.
Operations Supervisor
DeltaPlex Arena & Conference Center
07.2016 - 01.2023
- Set up event facilities and equipment, cleaned areas and organized supplies.
- Performed post-event tasks such as breaking down areas, removing trash and cleaning facilities.
- Supervised and helped train new employees in the operations department.
- Worked as a supervisor during concerts, expos, and basketball games.
- Our team is responsible for the set up and tear down of all events that take place at the facility. This includes, but is not limited to, building stages and trussing for the specified event, setting up chairs, pipe and drape, tables, and other various equipment based on the event expo or concert.
- Worked closely with promoters and vendors to ensure that their needs were met during event expos and concerts.
- Set up sound and basic AV equipment.
- Frequently operated a forklift.
- Frequently operated a boom lift, as well as a scissor lift.
- Kept building clean and organized to maximize team efficiency and productivity.
- Listened closely during team meetings to gain complete understanding of duties required for each shift, completing priority tasks first.
Case Aid
Child and Family Services
06.2015 - 08.2015
- Completed my senior level internship working in foster care and with teens in the independent living program.
- Worked as a Foster Care Case Aid.
- Supervised visits between parents and children.
- Wrote up case reports and parent supervision reports.
- Participated in Family Team Meetings and accompanied my supervisor to court dates.
- Various activities were done with adolescents who were in the independent living program or living at Pete’s Place, the homeless shelter for teens.
- Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
- Documented data and completed accurate updates to case records.
- Worked to improve and enhance youth lives through effective and compassionate care.
Intern
Child and Family Services
06.2014 - 08.2014
- Worked for the VOCA program at Child and Family Services for my senior level internship before obtaining my BSW.
- Led and facilitated a daily summer camp for groups of children who had been the victim of sexual abuse. The groups included girls and boys from the ages of 7 to 17 years old. A variety of activities were done with the children, such as swimming, educational field trips, team building exercises, sailing, and counseling.
- Completed clear and concise documentation of youth behavior and actions.
- Aided with crisis intervention by redirecting negative behaviors and offering peer counseling.
- Transported youth to and from place of residence.
- Transported youth to and from counseling and daily activities.
- Directed family-centered, strengths-based, culturally competent and individualized intakes and assessments.
Cashier & Stocker
Gordon Food Service
05.2010 - 08.2013
- Counted cash in register drawer at beginning and end of shift.
- Operated cash register for cash, check and credit card transactions.
- Restocked, arranged and organized merchandise in front lanes to drive product sales.
- Assisted customers with special services, account updates and promotional options.
- Worked closely with customers to meet needs and concerns
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Answered phones and provided customer service to the best of my ability.
- Unloaded pallets from semis in a timely manner, sometimes under an extreme time crunch.
Education
Bachelor's degree - Social Work
Ferris State University
Big Rapids, MI01-2015
Associate's Degree - Science and Arts
Northwestern Michigan College
Traverse City, MI01-2012
Skills
- Great organization skills and attention to detail
- Works well in teams
- Able to quickly acclimate to different environments
- Multitasking Abilities
- Friendly, positive attitude
- Time management
- Problem-solving
- Verbal and written communication
Timeline
Linen and Dish Crew
Alpine Events
05.2023 - Current
Operations Supervisor
DeltaPlex Arena & Conference Center
07.2016 - 01.2023
Case Aid
Child and Family Services
06.2015 - 08.2015
Intern
Child and Family Services
06.2014 - 08.2014
Cashier & Stocker
Gordon Food Service
05.2010 - 08.2013
Bachelor's degree - Social Work
Ferris State University
Associate's Degree - Science and Arts
Northwestern Michigan College
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