Melissa Book
Hopkinsville,KY
Summary
Detail-oriented Legal Professional skilled in case management and client advocacy. Experienced in evidence gathering, strategic case planning, and collaborative problem-solving to secure favorable outcomes. Proven track record in staff development and compliance evaluation, enhancing team performance and ensuring thorough case reviews. Proficient multitasker capable of managing high-volume caseloads while meeting deadlines.
Overview
23
23
years of professional experience
Work History
VA Legal Assistant
Tuley Law Office
Evansville, Indiana
03.2026 - Current
- Reviewed incoming cases to determine eligibility for representation, ensuring clients received necessary legal support.
- Gathered evidence and drafted responses for appeals, enhancing case strength and supporting client advocacy.
- Developed case plans based on comprehensive review of clients' claims files.
- Communicated with clients to outline strategic options, fostering informed decision-making throughout the legal process.
- Collaborated with attorneys to analyze case law and formulate strategies.
Case Development Department Manager
Woods & Woods, LLC
Evansville, Indiana
04.2003 - 03.2026
- As the Case Development Department manager (3 years)
- Oversaw intake and case review processes, ensuring adherence to compliance standards.
- Conducted case reviews to assess compliance with established criteria.
- Developed case criteria that enhanced evaluation efficiency and accuracy.
- Facilitated meetings and training sessions for department staff development.
- Executed evaluation interviews and one-on-one meetings to enhance staff performance.
- As VA Co Counsel Coordinator (2 years)
- Developed and maintained partnerships with referral firms.
- Determined which cases were best suited for each referral
- As VA Case Manager (10 years)
- Managed caseload of 75-100 veterans, ensuring timely and effective case resolutions.
- Composed and filed appeals
- Facilitated completion of client questionnaires to gather necessary information.
- Wrote doctor statements and case plans
- As Social Security Disability Case Manager (7 years)
- Facilitated client meetings to gather required documentation.
- Managed submission of appeals to ensure timely responses to case denials.
- Attended and assisted the attorney during the hearing process
Education
Bachelor of Science - Exercise Physiology
Murray State Unviersity
Murray, KY12-1998
Skills
- case management
- legal research
- case documentation
- client advocacy
- appeal writing
- evidence gathering
- staff training
- attention to detail
- problem solving
Timeline
VA Legal Assistant
Tuley Law Office
03.2026 - Current
Case Development Department Manager
Woods & Woods, LLC
04.2003 - 03.2026
Bachelor of Science - Exercise Physiology
Murray State Unviersity