Summary
Overview
Work History
Education
Skills
Timeline
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Melissa Broadhurst

Wesley Chapel,FL

Summary

Dynamic marketing professional with a proven track record at IKEA, driving 281% year-over-year sales growth through innovative communication strategies. Skilled in brand standards alignment and community engagement, I excel in fostering relationships and executing impactful campaigns. A meticulous attention to detail complements my experience as a public speaker, ensuring compelling narratives that resonate.

Overview

26
26
years of professional experience

Work History

Marketing & Communications

IKEA
11.2023 - Current
  • Executed integrated communications strategies across internal and external channels including newsletters, signage, promotional messaging, media relations, and public relations.
  • Conducted comprehensive market analyses and SWOT analyses to drive the business plan, marketing campaigns, and assess key performance indicators.
  • Directed project initiatives for high-performing marketing campaigns achieving 281% year-over-year sales growth last year and 147% year-over-year growth midway through current campaign.
  • Developed annual local engagement plans based on local market insights, business priorities, and key performance indicators.
  • Planned and executed large community and customer events resulting in the highest attributed sales and repeat visitation in store history and driving customer loyalty.
  • Established strategic partnerships with the chamber of commerce and local businesses to grow brand awareness, increase omni-channel visitation, and drive sales growth.
  • Cultivated strategic partnerships with nonprofit organizations to advance community initiatives, expand outreach, and amplify their mission and impact.
  • Monitored alignment of brand standards in all communications, graphics, and events.

Executive Director of Marketing & Culture

Chick-fil-A Cypress Creek Town Center
06.2016 - 11.2023
  • Collaborated with leadership to guide operational strategy, analyze data, set goals, and develop a comprehensive marketing plan.
  • ·Assured alignment with brand guardrails and standards.
  • Planned, organized and executed events to drive brand awareness and sales.
  • Developed and executed community relations and engagement strategies.
  • Increased catering sales by 45% in 2021 and an additional 17% in 2022.
  • Produced written and audiovisual resources for team development.
  • Designed promotional materials and social content to drive brand awareness.
  • Piloted national programs for the corporate office.

Fostered work culture to engage and retain employees.

  • Designs promotional materials and social media content to drive brand awareness.
  • Fosters work culture to engage and retain employees.

Jewelry Boutique Owner

Self-employed
10.2003 - 10.2016
  • Empowered customers to make informed decisions by educating on product and service offerings and current industry trends.
  • Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
  • Organized and attended special events to showcase products, network with other businesses and attract new customers.
  • Trained and supported other business owners.

Elementary School Teacher

Hillsborough County School District
08.2002 - 05.2009
  • Selected for Teaching American History grant.
  • Evaluated individual student abilities and created action plans based on current level and desired growth goals to support preparedness for transition to next grade level.
  • Implemented behavior modification techniques to improve student social and academic performance.
  • Cultivated connections and strong student rapport to foster classroom engagement, in addition to recording student progress to inform parents and school administration.
  • Built positive relationships with parents to involve families in educational process.
  • Taught students across multiple classifications and degrees of special needs.

Writer & Editor

InCharge Debt Solutions
01.2001 - 08.2002
  • Evaluated software for bugs and delivered constructive feedback.
  • Collaborated with developers to construct a compelling storyline and character dialogue for a financial literacy game software for 4H kids.
  • Edited articles for the company's website.
  • Compiled their library of articles to create a book.

Education

Bachelor of Science - Elementary Education, Minor in English

University of Tampa
Tampa, FL
05-2002

Skills

  • Innovative thinker
  • Meticulous attention to detail
  • Editor
  • Experienced public speaker
  • Opportunities analyst
  • Brand Standards Alignment
  • Media trained
  • Proficient in Canva Pro

Timeline

Marketing & Communications

IKEA
11.2023 - Current

Executive Director of Marketing & Culture

Chick-fil-A Cypress Creek Town Center
06.2016 - 11.2023

Jewelry Boutique Owner

Self-employed
10.2003 - 10.2016

Elementary School Teacher

Hillsborough County School District
08.2002 - 05.2009

Writer & Editor

InCharge Debt Solutions
01.2001 - 08.2002

Bachelor of Science - Elementary Education, Minor in English

University of Tampa