Melissa Bueno
San Bernardino,CA
Summary
Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs.
Overview
18
18
years of professional experience
Work History
OA/CTS Manager
Strategixmanagement
San Bernardino, CA
12.2024 - 04.2026
- Oversaw daily operations to ensure efficient workflow and adherence to company policies.
- Developed training materials to enhance team performance and knowledge retention.
- Implemented process improvements that streamlined communication across departments.
- Monitored team performance metrics, identifying areas for improvement and fostering accountability.
- Staff Leadership. interviews, trains OA/CTS staff.
- Goal Achievement: Ensures the center meets or exceeds contracted goals for student arrivals and Job education placements.
- Quality Assurance, Community Development, reporting and budgeting.
Field Director
Greater Los Angeles Area Council , BSA
Los Angeles, CA
08.2022 - 03.2024
- Coordinated training sessions for volunteers, improving program delivery and community outreach efforts.
- Developed strategic partnerships with local organizations to expand service offerings and resources.
- Mentored staff and volunteers, fostering a collaborative environment focused on skill development and growth.
- Consistently met or exceeded project deadlines due to efficient resource allocation strategies and strong time management skills.
- Recruited, trained and managed 25 campaign volunteers and staff members.
- Provide Leadership and Coaching to Direct Reports.
- Lead Council wide Membership Campaign
- Increased Membership by 5% the first year and 7% the second.
- Fostered strong relationships with stakeholders, resulting in increased collaboration and successful partnerships.
- Tracked and analyzed campaign performance.
- Mentored junior staff members, providing guidance and support to enhance their professional growth and development.
District Director
Greater Los Angeles Area Council , BSA
Los Angeles, CA
03.2018 - 08.2022
- Directed strategic initiatives to enhance program outreach and community engagement efforts.
- Oversaw budget management and resource allocation for district operations.
- Developed training programs to improve staff performance and volunteer retention rates.
- Fostered partnerships with local organizations to support youth development programs.
- Build relationships with city government, schools media , internet outlets, and the general public.
- Mentored emerging leaders within the organization, promoting professional growth and succession planning.
- Enhanced district performance by implementing strategic initiatives and fostering collaboration among schools.
Senior District Executive
San Gabriel Valley Council , BSA
Los Angeles, CA
03.2015 - 03.2018
- Developed and implemented training programs for staff and volunteers to improve operational efficiency.
- Oversaw the planning and execution of large-scale events, fostering collaboration among diverse teams.
- Mentored junior staff, fostering professional growth and enhancing team capabilities.
- Cultivated partnerships with local organizations to expand outreach and impact in the community.
- Organize, structured and facilitated annual fundraising
- Presented to San Marino Rotary Club to promote and engage the public regarding the organization's mission.
- Prepared annual data to determine metrics for operational performance.
Exploring /Learning for Life Director
San Gabriel Valley Council, BSA
Los Angeles, CA
07.2011 - 05.2015
- Initiating and setting goals for organization programs.
- Planning programs from start to finish, including procedures, milestone and deadlines.
- Budgeting for program operations and monitoring each program to make sure it stays within budget.
- Grant writing for County of Los Angeles/ Learning for Life Exploring.
- Assisted in organizing and overseeing assignments to drive operational excellence.
District Executive
San Gabriel Valley , BSA
Pasadena, CA
05.2008 - 06.2011
- Achieved annual fundraising goal of $150,000
- Increase youth membership
- Responsible of selection and training of area Scout Leaders and Volunteers.
- Developed and implemented policies that improved organizational compliance and governance.
- Identified trends and assessed opportunities to improve processes and execution.
Education
Bachelor of Science -
Pasadena City College
Pasadena, CA08-2005
Associate of Science -
Pasadena City College
Pasadena, CA06-2005
Associate of Arts -
Pasadena City College
Pasadena, CA08-2005
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Team Player
- Judgement and Decision Making
- Quick Learner
- Organized and Efficient
- Staff training and development
- Goal setting
PERSONAL INFORMATION
- Address: ,
- Nationality:
- Driving License:
Languages
Spanish
Native or Bilingual
Timeline
OA/CTS Manager
Strategixmanagement
12.2024 - 04.2026
Field Director
Greater Los Angeles Area Council , BSA
08.2022 - 03.2024
District Director
Greater Los Angeles Area Council , BSA
03.2018 - 08.2022
Senior District Executive
San Gabriel Valley Council , BSA
03.2015 - 03.2018
Exploring /Learning for Life Director
San Gabriel Valley Council, BSA
07.2011 - 05.2015
District Executive
San Gabriel Valley , BSA
05.2008 - 06.2011
Bachelor of Science -
Pasadena City College
Associate of Science -
Pasadena City College
Associate of Arts -
Pasadena City College