Melissa Bunker
Customer Service
BUFFALO,NY
Summary
Dedicated professional with a strong background in personal care and customer service, notably at Public Partnerships and Aldi Foods. Proven ability to enhance client comfort and satisfaction through excellent communication and time management. Dependable and flexible, skilled in maintaining high standards while supporting diverse needs and fostering trust.
Overview
9
9
years of professional experience
Work History
Personal Care Aide
Public Partnerships
11.2023 - Current
- Assisted patients with personal requirements for housekeeping and grooming assistance.
- Supported patient mobility in diverse settings with safety measures.
- Assisted disabled clients to support independence and well-being.
- Built enduring relationships with clients and families, promoting trust and clear communication.
- Enhanced clients' comfort by aiding in daily living activities.
- Maintained a safe and clean environment for clients, reducing health risks and promoting overall wellbeing.
Cashier/shift Lead
Aldi Foods
03.2017 - 03.2020
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Welcomed customers and helped determine their needs
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Education
No Degree - Mental Health Counseling
Erie Community College
Buffalo, NYSkills
Excellent customer service skills
Timeline
Personal Care Aide
Public Partnerships
11.2023 - Current
Cashier/shift Lead
Aldi Foods
03.2017 - 03.2020
No Degree - Mental Health Counseling
Erie Community College