Melissa Bustos
Henderson,NV
Summary
Accomplished Shift Supervisor at Starbucks and Teacher Aide at Early Childhood Milestones, I excel in fostering team collaboration and leadership, alongside profound expertise in child development. Leveraging a customer-oriented approach and fluency in Spanish, I've significantly enhanced service quality and educational engagement, demonstrating a commitment to excellence and positive outcomes.
Overview
5
5
years of professional experience
Work History
Shift Supervisor
Starbucks
03.2020 - Current
- Responded to and resolved customer questions and concerns.
- Helped store management meet standards of service and quality in daily operations.
- Provided ongoing support to employees during challenging situations, offering guidance on problem-solving techniques for improved efficiency outcomes.
- Fostered a positive work atmosphere with clear communication, teamwork, and proactive problem-solving strategies.
Teacher Aide
Early Childhood Milestones
01.2022 - 01.2023
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities..
Education
Masters of Education - Speech Language Pathology
Nevada State University
Henderson, NV05.2025
Bachelor of Science - Speech Language Pathology
University of Nevada, Reno
Reno, NV05.2023
Bachelor of Arts - Spanish
University of Nevada, Reno
Reno05.2023
Skills
- Customer-Oriented
- Training and mentoring
- Positive Attitude
- Team Collaboration and Leadership
Timeline
Teacher Aide
Early Childhood Milestones
01.2022 - 01.2023
Shift Supervisor
Starbucks
03.2020 - Current
Masters of Education - Speech Language Pathology
Nevada State University
Bachelor of Science - Speech Language Pathology
University of Nevada, Reno
Bachelor of Arts - Spanish
University of Nevada, Reno
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