Melissa Butler

• Directed and mentored dynamic team of seven outreach specialists, fostering environment of success and growth.
• Spearheaded execution and management of 3.3 million dollar CDC-funded Moving Forward Grant Program.
• Crafted personalized, value-added experiences for 180 grantees by actively incorporating their feedback; provided technical assistance and additional support to grantees to optimize their efforts.
• Effectively presented comprehensive report-outs to senior leadership during workgroup update meetings.
• Led highly efficient workforce in successfully dismantling Outreach Area team

• Championed and motivated team of Outreach Specialists to successfully realize vision of Outreach Program Area of CRRT.
• Built systems with focus on health equity to serve stakeholders intentionally and thoughtfully.
• Coordinated large-scale virtual events, including open houses and community forums to maximize grantee experience.
• Developed programming for well-attended and successful Health Equity lunch and learn series in collaboration with Health Equity team.

Implementation Team Lead

• Pioneered and executed impactful staff engagement activities to foster cohesive and motivated COVID-19 Response and Recovery Team.
• Devised and successfully launched virtual mindful wellness break for CRRT staff.
• Developed streamlined onboarding system for new hires, to ensure seamless integration into organization.
• Authored and disseminated regular all-staff communications, encouraging information sharing and bolstering staff engagement.

Contact Tracer Team Lead

• Led and elevated 17 person contact tracing team by providing expert training in interview techniques and documentation standards to ensure top-tier data collection
• Conducted rigorous quality assurance measures and delivered personalized coaching to maintain high-quality interviewing and reporting.

• Increased library engagement and positive feedback from participants and stakeholders through development of culturally and age-appropriate programming.
• Provided excellent customer service by employing professional research techniques and professional expertise.
• Managed public service and public health issues in library as needed, including providing assistance to patrons experiencing safety and health concerns.