Melissa Caba
Queens,NY
Summary
Responsible Job Title brings great safety record, clean driving history and focus on customer satisfaction. Dependable in handling end-to-end deliveries without damages. Maintains clean, neat and professional vehicle.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
8
8
years of professional experience
Work History
Delivery Driver
Amazon
02.2024 - 04.2025
- - Delivered packages efficiently and safely to residential and commercial locations
- - Managed daily delivery routes and ensured on-time performance
- - Used GPS and handheld devices to scan, track, and confirm deliveries
- - Provided excellent customer service and handled delivery issues promptly
- - Followed all safety protocols and company guidelines
Insurance Sales Agent
Patricia Medrano - State Farm Insurance
07.2024 - 12.2024
- - Assisted clients in selecting appropriate insurance policies including auto, home, and life coverage
- - Processed applications, policy changes, and claims with accuracy and efficiency
- - Maintained client relationships through follow-up communication and policy reviews
- - Met or exceeded monthly sales goals through lead generation and strong customer service
- - Provided personalized policy recommendations tailored to each client's needs
Customer Service Representative
Cherry Valley Supermarket
06.2022 - 05.2024
- - Assisted customers with purchases, returns, and product inquiries to ensure satisfaction
- - Handled cash register operations, including transactions and daily balancing
- - Maintained cleanliness and organization of front-end and customer service areas
- - Resolved customer complaints efficiently and professionally
- - Supported team members during peak hours to ensure smooth store operations
Manager / Pricing Coordinator
Key Food Supermarket
06.2017 - 03.2022
- - Managed pricing for store merchandise to ensure accuracy and profitability
- - Supervised and trained staff on store procedures and customer service
- - Monitored inventory levels and coordinated with vendors for timely restocking
- - Ensured store displays and signage reflected current promotions and pricing
- - Assisted customers with inquiries and maintained a clean, organized store environment
Education
High School Diploma - undefined
School for International Studies
Brooklyn, NY01.2016
Skills
- Positive attitude
- Customer service
- Valid Driver's license
- Teamwork and collaboration
- Time management
- Attention to detail
- Dependable and reliable
- Punctual and reliable
- Problem-solving
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Insurance Sales Agent
Patricia Medrano - State Farm Insurance
07.2024 - 12.2024
Delivery Driver
Amazon
02.2024 - 04.2025
Customer Service Representative
Cherry Valley Supermarket
06.2022 - 05.2024
Manager / Pricing Coordinator
Key Food Supermarket
06.2017 - 03.2022
High School Diploma - undefined
School for International Studies
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