Melissa Carden
Roland,Arkansas
Overview
8
8
years of professional experience
Work History
Server/Bartender
Sullivan's Steakhouse
Little Rock, AR
04.2022 - Current
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
Amazon Flex Delivery Driver
Amazon
Little Rock, AR
08.2017 - Current
- Documented mileage, deliveries, pickups, customer issues and damages.
- Followed corporate procedures to maintain company and customer data confidentiality.
Hairstylist Manager
Sport Clips
Little Rock, AR
09.2015 - 07.2018
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Launched quality assurance practices for each phase of development
- Sourced high-quality and trending hair care products for salon, placing orders with suppliers.
- Developed detailed plans based on broad guidance and direction.
- Oversaw salon employee performance, facility cleanliness, and sales.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
Education
General Studies
University Community College At Morrilton
MorriltonAssociate of Arts - Cosmetology
Regency Beauty Institute
Little Rock05.2010
Skills
- Order Management
- Daily specials memorization
- Upselling and Cross Selling
- Food and Beverage Service
- Suggestive Selling
- Professional Appearance
- High Energy and Stamina
- Relationship Building
Special interest and Hobbies
- Bee keeping/gardening
- painting/remodeling
- sewing/color coordinator
Timeline
Server/Bartender
Sullivan's Steakhouse
04.2022 - Current
Amazon Flex Delivery Driver
Amazon
08.2017 - Current
Hairstylist Manager
Sport Clips
09.2015 - 07.2018
General Studies
University Community College At Morrilton
Associate of Arts - Cosmetology
Regency Beauty Institute