Melissa Cardenas
Arvin,CA
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in different environments. Offering keen attention to detail and experience enhancing productivity. Self-motivated work ethic to perform effectively in independent or team environments. Operates well with minimal supervision to meet demanding objectives.
Overview
1
1
year of professional experience
6
6
years of post-secondary education
Work History
Secretary to the General Manager
Arvin Aire
Arvin, United States
03.2021 - Current
- Promoted team productivity by keeping supplies organized and well-stocked.
- Organized and updated schedules for executives.
- Transcribed phone messages and relayed to appropriate personnel.
- Provided clerical support to company employees by copying, faxing and filing documents.
- Scheduled appointments and conducted follow-up calls to clients.
- Entered data into system and updated customer contacts with information to keep records current.
Barista
Starbucks
Arvin, CA
11.2020 - 02.2021
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Maintained supply levels in counter and customer areas to meet typical demands.
- Maintained regular and consistent attendance and punctuality.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Cleaned counters, machines, utensils and seating areas daily.
- Sanitized equipment and wiped down counters and tables to prevent spread of germs.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots and other equipment.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
Education
High School Diploma -
Arvin High School
Arvin, CA 08.2016 - 06.2021
Certificate of Completion - Business, Banking, And Finance
Kern Union High School District ROC/P
Bakersfield, CA 08.2020 - 06.2021
Skills
Organization
Excellent memory
Adaptive and creative
Fluent in English and Spanish
Professional demeanor
Timeline
Secretary to the General Manager
Arvin Aire
03.2021 - Current
Barista
Starbucks
11.2020 - 02.2021
Certificate of Completion - Business, Banking, And Finance
Kern Union High School District ROC/P
08.2020 - 06.2021
High School Diploma -
Arvin High School
08.2016 - 06.2021