Hi, I’m
MELISSA CARROLL
Caddo Mills,TX
Summary
Bilingual administrative and operations expert with over 10 years of experience in payroll processing, data management, and compliance reporting.
Overview
19
years of professional experience
Work History
Caddo Mills ISD
PEIMS Clerk
07.2025 - Current
Job overview
- Managed regular updates and maintenance of student records to ensure compliance with PEIMS and district reporting protocols.
- Executed comprehensive verification and precise input of attendance enrollment and demographic data for timely state reporting.
- Facilitated collaboration with campus personnel and administrative teams to identify and rectify data discrepancies.
- Directed compilation and dissemination of attendance and PEIMS reports to ensure compliance with state and district standards.
- Established and enforced data protection measures to secure student records.
- Facilitated responses to attendance and record inquiries from parents and staff, enhancing transparency and collaboration.
- Oversaw compliance with state reporting requirements through precise data entry and verification processes.
- Executed comprehensive audits of student data to uphold accuracy and integrity within reporting systems.
- Facilitated staff guidance on PEIMS-related inquiries to enhance team collaboration.
- Executed regular internal audits on data entry practices to enhance operational efficiency.
Princeton ISD
PEIMS Clerk
08.2023 - 06.2025
Job overview
- Managed accurate collection and auditing of student attendance and PEIMS data to ensure timely state reporting.
- Facilitated processing of student enrollment withdrawals and transcript requests to uphold record accuracy and integrity.
- Ensured accurate daily attendance verification and resolved discrepancies by engaging with parents and guardians.
- Supported adherence to compliance standards and ensured accurate data validation for PEIMS submissions and TEA requirements.
- Managed preparation and dissemination of official reports to administrators, supporting adherence to regulatory standards.
- Facilitated front-office operations by handling sensitive communications to ensure confidentiality and professionalism.
- Executed accurate processing of student enrollment data to maintain current records in PEIMS system.
- Executed meticulous data entry and verification to ensure adherence to state reporting regulations.
- Performed routine evaluations of student data to ensure reliable and precise reporting standards.
- Conducted comprehensive evaluations of PEIMS submissions to ensure data integrity and accuracy.
- Performed comprehensive assessments of data entry practices, identifying improvement opportunities and proposing actionable solutions.
- Delivered timely and accurate data reports to support informed decision-making for school administrators.
- Ensured district compliance and operational efficiency by submitting precise and timely PEIMS reports.
Princeton ISD
Human Resources & Payroll Specialist
09.2015 - 07.2023
Job overview
- Managed confidential personnel and payroll records for more than 950 employees, guaranteeing compliance with state and federal legal requirements.
- Created and polished official HR documents and reports, ensuring clarity and compliance for district and agency stakeholders.
- Analyzed and confirmed documentation accuracy through rigorous review processes, reinforcing policy compliance and data integrity.
- Supervised employee onboarding, benefits management, and record maintenance to ensure accurate and efficient HR operations.
- Organized and verified documentation to facilitate thorough financial and compliance audits.
- Investigated and resolved employee payroll discrepancies, facilitating accurate and timely compensation.
- Facilitated transition to advanced payroll software system, resulting in improved operational processes and increased efficiency.
- Analyzed payroll data through regular audits to identify and rectify discrepancies, enhancing overall data integrity.
- Implemented onboarding programs for new HR personnel, focusing on payroll processes and best practices to improve operational efficiency.
- Executed monthly reconciliations of payroll accounts in partnership with finance department, ensuring accuracy and compliance.
- Developed instructional materials to guide employees in efficiently retrieving pay stubs and tax documents through online platforms.
- Analyzed and optimized onboarding procedures to ensure efficient payroll setup and compliance.
- Analyzed various components of workforce compensation and presented findings to senior management to support strategic planning.
- Analyzed payroll records through systematic audits to detect irregularities and implement corrective actions swiftly.
- Worked alongside HR team to formulate and deploy effective payroll policies, fostering improved overall organizational operations.
- Analyzed existing payroll systems and implemented streamlined procedures to facilitate smoother operations.
- Ensured timely preparation and submission of payroll taxes and reports, adhering to regulatory agency requirements.
- Coordinated recruitment activities and conducted onboarding sessions to ensure smooth transitions for new hires.
- Evaluated personnel documentation to extract information on new hire names, salary rates, and modifications in wage structures.
- Reviewed and revised employee benefits data to enhance accessibility and clarity for staff.
- Investigated and resolved payroll discrepancies, ensuring compliance with company policies and timely payments.
Allergy ENT
Administrative and Benefits Coordinator
10.2011 - 09.2015
Job overview
- Oversaw employee benefits and payroll processes, ensuring compliance with documentation standards.
- Oversaw daily office operations to optimize efficiency and bolster team productivity.
- Facilitated comprehensive onboarding and training sessions to uphold confidentiality and compliance standards.
- Managed benefits enrollment and adjustments to ensure compliance with organizational regulations.
- Developed and maintained comprehensive benefits documentation to enhance employee comprehension and usage.
- Facilitated understanding of benefits options by simplifying complex information for plan participants.
- Oversaw employee benefits inquiries, ensuring timely and accurate resolutions.
- Directed administrative team, fostering mentorship and guidance to enhance performance standards.
- Streamlined office operations and enhanced workflow efficiency across multiple departments.
- Managed sensitive information with utmost discretion to uphold confidentiality standards.
- Managed office inventory activities, including ordering, requisitions, stocking, and shipment receiving.
- Spearheaded initiatives to optimize workplace organization, fostering efficiency and collaboration.
- Oversaw reconciliation of accounts payable and receivable transactions to maintain accurate financial records.
Medical City Dallas Hospital
Patient Registration Clerk
02.2007 - 04.2011
Job overview
- Utilized electronic health record systems to facilitate accurate patient registration and timely appointment scheduling.
- Conducted thorough verification of insurance eligibility and benefits through precise collection of patient information.
- Developed and implemented training programs for new staff focused on patient access protocols and effective system navigation.
- Monitored and enforced HIPAA compliance protocols to maintain confidentiality of sensitive patient information throughout all interactions.
- Facilitated conflict resolution and addressed patient concerns by employing effective communication and conflict management strategies.
- Demonstrated resilience and problem-solving skills in navigating complex situations to uphold operational efficiency.
- Demonstrated agility in adjusting to dynamic healthcare environments while maintaining a strong focus on delivering exceptional patient care.
- Executed accurate data entry for patient registrations, enhancing the reliability of electronic health record systems.
- Reviewed and verified patient insurance data to optimize billing workflows and decrease denial rates.
- Developed and implemented training programs for new staff, focusing on registration procedures and effective use of hospital software systems.
Education
Western Governors UniversitySalt Lake City, UT
from Business Administration
Skills
Bilingual proficiency
Data reporting
Document management
Compliant legal processes
Education data management
Regulatory compliance
Document analysis and data management Office application expertise Presentation skills
Data analytics
Service delivery expertise
Workflow optimization
Regulatory compliance
Technical writing clarity
PEIMS standards knowledge
Workforce development
Process management
effective communication
Data analysis
Data governance proficiency
Call handling
Data management
Data privacy management
Team collaboration
Collaborative teamwork
Strategic effectiveness
Timely delivery
Accuracy-focused
Efficiency improvement
Unified processes
Clear communication
Tactical evaluation
Timeline creation
Participation enhancement
Data quality improvement
Data management
Data accuracy
Appointment management
Medical terminology proficiency
Schedule management
Clerical functions
Client onboarding process
HIPAA compliance
Policy validation
Digital payment systems
clear patient communication
Document organization
Claims management
Data governance in clinical trials
Medical records management Health IT solutions Patient data analysis
Compliance standards
Data analytics
Data input
Data integrity
Legal compliance
Data analysis
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
PEIMS Clerk
Caddo Mills ISD
07.2025 - Current
PEIMS Clerk
Princeton ISD
08.2023 - 06.2025
Human Resources & Payroll Specialist
Princeton ISD
09.2015 - 07.2023
Administrative and Benefits Coordinator
Allergy ENT
10.2011 - 09.2015
Patient Registration Clerk
Medical City Dallas Hospital
02.2007 - 04.2011
Western Governors University
from Business Administration