Summary
Overview
Work History
Education
Skills
Timeline
Generic

Melissa Cervantes

Hospitality
Rancho Cordova,CA

Summary

Proactive Catering Server and Housekeeper with extensive experience in event setup, food presentation, and maintaining high sanitation standards. Proven ability to deliver exceptional customer service and adapt to last-minute changes, ensuring a seamless guest experience. Strong skills in food safety compliance, event coordination, and detailed-oriented cleaning. Catering Server with proven skills in preparing foods, condiments, silverware and supplies for events with up to 750 guests. Highly efficient and driven with focused and attentive nature. Experience running food, passing trays and explaining menus and dishes. Systematic and controlled serving team member with strong catering background. Smoothly set up and maintain stations and buffet lines, handling diner requests and cleaning up spills quickly to satisfy needs of event planners and guests. Calm, professional and organized with top strengths in multitasking and prioritization.

Overview

25
25
years of professional experience

Work History

Catering Server

Got It Maid Domestic Agency
01.2000 - Current

Assisted in event setup and tear down, ensuring a smooth transition between functions.

  • Provided friendly, courteous service to create memorable moments for guests.
  • Presented food and beverages on buffet tables and drink stations in line with formality and specifications of each event.
  • Demonstrated flexibility in adapting to last-minute changes in menu items, guest count, or event timeline to maintain a high level of service quality.
  • Loaded and unloaded tableware, catering supplies and meals to and from catering vehicles to comply with catering logistics.
  • Maintained a clean and organized work environment, ensuring compliance with health and safety regulations.
  • Received positive feedback from clients regarding attention to detail, promptness, and overall professionalism during catered events.
  • Arranged linens and table settings according to seating plan and event theme.

Housekeeper

Got It Maid
01.2000 - Current
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Maintained spotless environment for guests through diligent daily housekeeping tasks.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.

Substitute Cafeteria Worker

Elk Grove Unified School District
05.2007 - 03.2023
  • Demonstrated adaptability by substituting at various schools within the district on short notice when needed.
  • Ensured food safety standards were consistently met by strictly following proper food handling and storage guidelines.
  • Conducted routine equipment maintenance checks, identifying any issues proactively for prompt resolution.

  • Assisted in preparation of nutritious meals, contributing to student health and well being.
  • Served special diet meals to students with allergies or dietary restrictions, ensuring their needs were met safely and efficiently.
  • Provided exceptional customer service to students and faculty, fostering a friendly atmosphere within cafeteria.

Para Educator, Special Education

Elk Grove Unified School District
05.2007 - 03.2023
  • Assisted teachers in adapting lesson plans and materials, ensuring accessibility for all students.
  • Promoted self-advocacy skills by teaching students how to express their needs effectively within classroom setting.
  • Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes
  • Participated in professional development opportunities focused on new strategies for supporting special education learners successfully in the classroom.
  • Improved classroom management by implementing behavior modification strategies and positive reinforcement techniques.
  • Served as a liaison between regular classroom teachers and special education support staff, streamlining communication regarding student accommodations.
  • Assisted classroom teacher in supervising snack time and indoor and outdoor play.

Driver

Elk Grove Unified School District
05.2007 - 03.2023
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.

Education

No Degree - General Education

Consumnes Community College
8401 Center Parkway Sacramento, Ca. 95823
12.2026

GED -

Elk Grove Adult Education
8401 Gerber Road Sacramento,ca.95828
05.2007

Skills

  • Order Taking
  • Food Safety
  • Flexible Schedule
  • Event Setup and Breakdown
  • food presentation
  • Guest Relations
  • Food running skills
  • Cooking
  • Table Bussing
  • High-end event experience
  • Time Management
  • Menu Memorization
  • Cash Handling

Timeline

Substitute Cafeteria Worker

Elk Grove Unified School District
05.2007 - 03.2023

Para Educator, Special Education

Elk Grove Unified School District
05.2007 - 03.2023

Driver

Elk Grove Unified School District
05.2007 - 03.2023

Catering Server

Got It Maid Domestic Agency
01.2000 - Current

Housekeeper

Got It Maid
01.2000 - Current

No Degree - General Education

Consumnes Community College

GED -

Elk Grove Adult Education
Melissa CervantesHospitality