Melissa Chase
Summary
Ambitious CNA with 2 years of experience and passion for the local healthcare industry. Personable, experienced with conflict resolution and sensitive to others' needs. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
4
4
years of professional experience
Work History
Front Line Supervisor
UPS
10.2021 - 01.2024
- Maintained safe and clean work environment by educating and directing personnel on use of control points, equipment and resources.
- Coordinated and managed line shutdowns, production startups and changeovers.
- Assessed staff performance regularly, implementing performance improvement plans when necessary to bring underperforming employees up to standard expectations.
- Enforced safety policies and procedures to decrease potential employee injuries, reducing injuries 90%.
- Encouraged open dialogue between employees and management, providing a platform for constructive feedback and promoting overall morale.
- Managed work station assignments, employee breaks and shift rotations to achieve assigned objectives.
- Decreased employee turnover rate by fostering a positive work environment and addressing staff concerns.
CNA
Morning Pointe Assisted Living
08.2019 - 12.2021
- Assisted patients with daily living activities, promoting independence and dignity.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Oversaw and maintained patients' rooms, group living areas, and nurse stations.
- Conducted routine safety checks on equipment, promptly reporting any malfunctions or safety concerns to appropriate personnel.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Education
Associate of Science - Nursing
University of Kentucky
Lexington, KYHigh School Diploma -
Waggoner High School
330 Hubbard Lane05.2019
Skills
- Customer service focus
- Delegation capabilities
- Technical knowledge
- Employee Coaching
- Time Management
- Hospitality services
- Adaptable to Changing Demands
Timeline
Front Line Supervisor
UPS
10.2021 - 01.2024
CNA
Morning Pointe Assisted Living
08.2019 - 12.2021
Associate of Science - Nursing
University of Kentucky
High School Diploma -
Waggoner High School