Melissa Chavez
Oklahoma City,OK
Summary
Motivated individual with experience in customer service, sales, and military training. Gifted at working with all types of personalities while displaying leadership capabilities. Ability to work in a team but also capable of working alone. Organized and dependable while guaranteeing a positive attitude in work environment.
Overview
5
5
years of professional experience
Work History
Enlisted Soldier
National Guard Army
09.2019 - Current
- Rank E5, Grade Sergeant
- Cultivated excellent work ethic, dedication to duty, and timeliness in work actions.
- Followed orders and carried out mission directives with professionalism and compassion despite chaotic and emotionally stressful circumstances.
- Secured and protected military property, assets, and personnel.
- Operated and maintained armored vehicles.
- Assembled, disassembled, and maintained various weapons for operational readiness.
- Coached and mentored new recruits for motivated, high-performing teams.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Used critical thinking skills to break down problems, evaluate solutions, and make decisions.
Sales Associate
The North Face Inc.
04.2023 - 09.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Helped over 100 customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
Cashier
Chick-fil-A
10.2018 - 02.2019
- Greeted over 50 customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward program.
Education
Bachelor of Arts - Criminology
University of Oklahoma
Norman, OK12.2023
Bachelor of Science - Psychology
Oklahoma City Community College
Oklahoma City, OK12.2023
Skills
- Training Coordination
- Risk Assessments
- Positive and Cooperative Attitude
- Physical Fitness
- Critical Thinking
- Teamwork and Loyalty
- Reliable and Responsible
- Flexible
- Ability to work as team but also alone
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Sales Associate
The North Face Inc.
04.2023 - 09.2023
Enlisted Soldier
National Guard Army
09.2019 - Current
Cashier
Chick-fil-A
10.2018 - 02.2019
Bachelor of Arts - Criminology
University of Oklahoma
Bachelor of Science - Psychology
Oklahoma City Community College
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