Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Melissa Claire

Hondo,TX

Summary

Accomplished medical device sales leader with over 20 years of experience in endocrinology, spanning clinical nursing, international leadership, and top-performing sales roles. Began career as a pediatric nurse, transitioning into clinical and strategic roles in medical device sales since 2016. Currently serving as Principal Territory Business Manager, consistently ranked as top sales performer year over year. Known for building deep trust with HCPs and patients, driving education and advocacy, and collaborating cross-functionally to deliver impactful solutions in complex therapeutic landscapes. Passionate about improving outcomes for patients and providers through innovation and empathetic engagement.

Overview

28
28
years of professional experience

Work History

Principal Territory Business Manager

Ascensia Diabetes Care
12.2022 - Current
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
  • Increased sales by developing and implementing strategic territory plans and effective marketing campaigns.
  • Maximized revenue opportunities by continually analyzing market trends, competitive landscape, and customer needs.
  • Strengthened relationships with key clients through regular visits, providing product updates, and addressing concerns promptly.
  • Collaborated with cross-functional teams to develop innovative strategies for driving business growth within the assigned territory.

Sr. Territory Business Leader

Zealand Pharma
04.2020 - 06.2022
  • Increased sales revenue by identifying and targeting high-potential accounts.
  • Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
  • Collaborated with marketing department to align sales strategies with new campaigns.
  • Cultivated deep understanding of product features to answer questions and overcome objections.
  • Exceeded sales targets through effective planning and goal setting.

Sr. Territory Business Leader

Valeritas
11.2016 - 04.2020
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
  • Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.

Education and Training Manager

Medtronic Diabetes - LatAM
04.2012 - 05.2015
  • Alternated training methods to diversify instruction, strengthen learning opportunities, and enhance program success.
  • Developed and implemented comprehensive training program for endocrinologists, clinical trainers and distributors in LatAM.
  • Monitored and evaluated training performance to determine quality and cohesiveness.
  • Collaborated with other departments to align training programs with organizational goals and objectives.
  • Communicated all learning and performance objectives, schedules, and training assessments to upper management.

Diabetes Clinical Manager

Medtronic Diabetes USA
03.2009 - 04.2012
  • Communicated effectively with staff members, physicians, and patients, employing active listening and interpersonal skills.
  • Established strong relationships with patients, fostering trust and open communication throughout the education process.
  • Enhanced patient understanding of diabetes management through personalized coaching and support.
  • Educated patients and families on diabetes-related care.

Certified Diabetes Educator

Diabetes America- Medical Center
07.2006 - 11.2008
  • Issued diabetes-related treatment information and dietary plans.
  • Conducted assessments of patient needs, individualizing education plans accordingly.
  • Assisted patients in setting realistic goals for healthy lifestyle changes, resulting in better blood glucose control.
  • Trained other healthcare professionals on best practices in diabetes care, elevating the overall quality of services provided within the organization.
  • Improved patient outcomes by developing and implementing comprehensive diabetes education programs.
  • Conducted DSME and nutrition clinics.

Pediatric Registered Nurse

Driscoll Children's Hospital
01.1998 - 01.2006
  • Educated children about their medical conditions in age-appropriate language, empowering them to take an active role in managing their health.
  • Utilized critical thinking skills to quickly respond to emergency situations, stabilizing patients until further medical assistance arrived.
  • Delivered high-quality patient care consistently, adhering to unit protocols and hospital policies while maintaining a professional demeanor under pressure.
  • Enhanced patient satisfaction through compassionate and empathetic communication with children and families.

Education

Bachelor of Arts - Business

University of Houston - Victoria
Victoria, TX
09-2015

Nursing

Del Mar College
Corpus Christi, TX
12-1997

Skills

  • Territory management
  • Account development
  • Territory expansion
  • Sales
  • Key account management

Languages

Spanish
Full Professional

Timeline

Principal Territory Business Manager

Ascensia Diabetes Care
12.2022 - Current

Sr. Territory Business Leader

Zealand Pharma
04.2020 - 06.2022

Sr. Territory Business Leader

Valeritas
11.2016 - 04.2020

Education and Training Manager

Medtronic Diabetes - LatAM
04.2012 - 05.2015

Diabetes Clinical Manager

Medtronic Diabetes USA
03.2009 - 04.2012

Certified Diabetes Educator

Diabetes America- Medical Center
07.2006 - 11.2008

Pediatric Registered Nurse

Driscoll Children's Hospital
01.1998 - 01.2006

Bachelor of Arts - Business

University of Houston - Victoria

Nursing

Del Mar College

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