Overview
Work History
Education
Skills
Timeline
Generic

Ryan Stottlemire

MOUNT AIRY,MD

Overview

31
31
years of professional experience

Work History

Senior Territory Business Manager

Neogen
Lansing , MI
02.2025 - Current
  • Developed territory sales strategies to enhance customer engagement and growth.
  • Managed relationships with clients to ensure satisfaction and repeat business.
  • Coordinated product demonstrations and training sessions for customers and staff.
  • Analyzed market trends to identify opportunities for expanding product reach.
  • Collaborated with cross-functional teams to align marketing and sales efforts.
  • Executed promotional events to increase brand visibility within the territory.
  • Monitored competitor activities to adjust tactics and maintain a competitive edge.
  • Provided feedback on product performance to support continuous improvement initiatives.
  • Resolved customer complaints in a timely manner while maintaining high customer satisfaction ratings.
  • Established relationships with strategic partners to drive business growth in the territory.
  • Reviewed customer feedback surveys and developed action plans accordingly.
  • Organized promotional events throughout the region resulting in increased brand awareness.
  • Cultivated relationships with existing clients to maximize account retention rates.
  • Directed special projects related to expanding product offerings into new markets.
  • Performed quarterly reviews of customer accounts to ensure customer satisfaction.
  • Created reports on regional sales trends and presented findings to senior management.
  • Implemented new processes and procedures for enhanced efficiency of operations within the region.
  • Developed regional sales strategies to increase revenue and market share.
  • Analyzed competitive data to identify areas of opportunity in the marketplace.
  • Collaborated with cross-functional teams to develop innovative solutions for customers' needs.
  • Coordinated marketing campaigns throughout the region resulting in increased brand visibility.
  • Conducted regular meetings with staff to review performance and discuss new initiatives.
  • Assisted lower level sales representatives by providing guidance when needed.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Resolved customer inquiries and complaints requiring management-level escalation.

Territory Business Manager

Neogen
Lansing, Michigan
02.2023 - 02.2025
  • Developed strong relationships with clients in assigned territory.
  • Executed territory plans to maximize product visibility and sales.
  • Conducted market research to identify customer needs and trends.
  • Collaborated with marketing team on promotional strategies for products.
  • Analyzed competitor activities and adjusted strategies accordingly.
  • Presented product information at trade shows and community events.
  • Developed and implemented sales strategies for assigned territory to reach maximum profitability.
  • Established relationships with key decision makers in target accounts to increase market share.
  • Conducted quarterly reviews of performance metrics to evaluate success of sales initiatives.
  • Monitored competitor activities in order to anticipate any potential threats or opportunities.
  • Developed and implemented quality brand promotion and marketing techniques and improved brand awareness according to company expectations.
  • Participated in regular meetings with senior leadership team to review progress against goals.
  • Resolved customer complaints in a timely manner while striving for customer satisfaction.
  • Implemented effective territory plans and leveraged available resources to effectively meet and exceed sales targets.
  • Maintained in-depth knowledge of latest product data, customer information and industry changes.
  • Evaluated effectiveness of existing processes and procedures on an ongoing basis; proposed changes when needed.
  • Created account plans detailing strategies for achieving business objectives.
  • Collaborated with cross-functional teams including marketing, operations, finance, and product management to ensure alignment on goals and objectives.
  • Boosted market share with clearly defined drivers and tactics as well as strategic use of team capability and resources.
  • Generated reports outlining progress against established targets as well as recommendations for improvement.
  • Negotiated contracts with vendors to secure best pricing terms while maintaining quality standards.

Route Sales Representative

Ecolab
Frederick, Maryland
12.2018 - 02.2023
  • Delivered products to customers on scheduled routes.
  • Provided product training and advice to clients.
  • Collaborated with team members to enhance service delivery.
  • Resolved customer inquiries and addressed service issues promptly.
  • Used mobile technology for order tracking and reporting.
  • Ensured compliance with safety and sanitation standards.
  • Built relationships with customers to promote brand loyalty.
  • Promoted positive relationships with customers to maintain consistent sales.
  • Utilized corporate vehicle to deliver and sell products to clients with focus on optimizing customer experience.
  • Responded quickly to customer inquiries regarding products or services.
  • Provided excellent customer service by answering questions and resolving complaints in a professional manner.
  • Planned and organized routes within territory to maximize efficiency and time.
  • Continuously surpassed sales goals, optimizing profitability, and performance of assigned territory.
  • Utilized effective problem solving skills when resolving customer issues.
  • Cross-sold additional products to customers depending upon merchandise needs.
  • Participated in promotional activities such as special events, trade shows.
  • Developed and implemented strategies to increase sales volume.
  • Followed safety rules to keep clean driving record with no accidents or incidents.

Inside Sales Manager

The Vincit Group
Chattanooga, Tennessee
08.2015 - 07.2022
  • Managed daily sales operations and team performance at a leading consulting firm.
  • Developed sales strategies to enhance client engagement and retention efforts.
  • Trained and mentored new sales representatives on company products and processes.
  • Conducted market research to identify potential clients and industry trends.
  • Collaborated with marketing to create promotional materials for client outreach.
  • Analyzed customer feedback to improve service delivery and product offerings.
  • Facilitated regular team meetings to discuss goals, challenges, and solutions.
  • Utilized CRM software to track leads, customer interactions, and sales activities.
  • Communicated with repeat customers to build long-term relationships.
  • Participated in weekly strategy sessions with executive leadership team to brainstorm new ideas for growth initiatives.
  • Assisted in developing promotional campaigns aimed at increasing brand awareness among target audiences.
  • Managed a team of 5 inside sales representatives, providing guidance, coaching and training.
  • Worked with marketing department to prepare campaigns for lead generation.
  • Conducted weekly one-on-one meetings with each inside sales representative to review performance and set individual goals.
  • Monitored daily sales activities of the inside sales team members through reports generated from the CRM system.
  • Analyzed customer data to identify potential opportunities for growth in new markets.
  • Scheduled regular team meetings to discuss current projects, provide updates on progress and share best practices.
  • Reported sales metrics to senior management and suggested improvements that could be made to increase the value of collateral.
  • Collaborated with marketing department to develop promotional materials that highlighted product features and benefits.
  • Fielded customer feedback and complaints.
  • Lead inside sales meetings to outline projected goals and marketing campaigns.
  • Managed performance and salary reviews.
  • Researched competitive products in order to stay informed of market trends and industry developments.
  • Developed and implemented effective sales strategies to increase revenue.
  • Created detailed proposals outlining product offerings, pricing models, delivery timelines and payment terms.
  • Identified areas where processes could be improved within the organization in order to streamline operations.
  • Negotiated contracts between customers and vendors while adhering to company policies regarding pricing structures.
  • Increased company profit through effective employee training.
  • Maintained accurate records of all customer interactions using CRM software.
  • Led sales planning, development and account management to grow existing accounts and establish new sales accounts.
  • Enhanced sales volume through skilled support to both new and inactive customers.
  • Built sales forecasts and schedules to reflect desired productivity targets.
  • Supported sales team members to drive growth and development.
  • Directed and coordinated products, services and sales activities.
  • Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.
  • Developed and significantly grew assigned territory using strong engagement and marketing skills.
  • Met with sales and design departments to determine project road maps and create unique products to drive profitability and champion brand.
  • Gained market share in new sales performance through aggressive team training.
  • Established ambitious goals for employees to promote achievement and surpass business targets.
  • Coordinated Daily Field Reports (DFRs) and distributed to clients.

Inside Sales Representative

Ascend One Corporation
Columbia , MD
03.2007 - 08.2015
  • Managed customer inquiries through phone and email communications.
  • Developed relationships with clients to understand their needs and preferences.
  • Maintained accurate customer records in the CRM system for follow-up actions.
  • Collaborated with marketing teams to implement promotional campaigns effectively.
  • Conducted product demonstrations to showcase features and benefits to potential clients.
  • Assisted team members in resolving complex customer issues and inquiries promptly.
  • Trained new sales representatives on company policies and sales techniques confidently.
  • Analyzed market trends to identify opportunities for product improvement and customer engagement.
  • Provided customers with product information, pricing and availability.
  • Responded to customer inquiries quickly and professionally to maintain customer satisfaction.
  • Cultivated and strengthened customer relationships to drive revenue growth.
  • Generated sales through outbound calling and lead follow-up efforts using scripts and other phone techniques.
  • Delivered superior customer support to improve account retention rate.
  • Negotiated prices, terms of sale and service agreement to close transactions.
  • Contacted new and existing customers to discuss product and service solutions.
  • Consulted with customers to aid selection and purchase of products that met needs.
  • Cross-sold additional products or services based on customer needs.
  • Maintained detailed account records and contact logs to facilitate sales process.
  • Generated leads through cold calling potential clients.
  • Prepared weekly reports summarizing sales activities, forecasts and performance metrics.
  • Collaborated with other departments to ensure successful implementation of sales initiatives.
  • Contributed ideas for improving internal processes related to sales operations.
  • Provided training sessions for new employees on company policies, procedures and best practices.
  • Ensured compliance with all applicable laws and regulations related to selling practices.
  • Utilized CRM software to track sales progress and communicate with team members.
  • Participated in sales training and workshops to improve sales techniques and product knowledge.
  • Upsold and cross-sold products to existing customers to maximize revenue.
  • Created and submitted detailed sales reports and forecasts to management.
  • Reached and exceeded monthly sales targets through effective sales strategies and techniques.
  • Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
  • Reduced process lags by training employees on best practices and protocols.

Inside Sales Coordinator

Savings First Mortgage
Owings Mills, Maryland
09.1999 - 02.2007
  • Managed communication between clients and loan officers for timely updates.
  • Coordinated documentation collection for mortgage applications and processing.
  • Assisted in scheduling meetings with clients and internal teams.
  • Maintained accurate records of client interactions in CRM system.
  • Facilitated training sessions for new sales team members on processes.
  • Prepared reports on sales activities and client inquiries for management review.
  • Collaborated with underwriting team to ensure smooth application processing.
  • Analyzed customer feedback to identify areas of improvement in service delivery.
  • Answered customers' questions about products, prices, and availability.
  • Educated customers on product features and technical details to highlight benefits.
  • Developed and implemented sales strategies to maximize revenue growth.
  • Followed up with customer to identify and resolve service, account, or technical issues and maintain satisfaction.
  • Generated leads per week and pursued appointment opportunities to convert prospects into new customers.
  • Maintained accurate records of all customer interactions within the company's CRM system.
  • Responded promptly to customer inquiries regarding products, services, availability, delivery times.
  • Utilized extensive research skills and highly developed listening talents to effectively resolve customer issues.
  • Provided training to new employees on the company's processes related to inside sales operations.
  • Generated reports on sales performance metrics such as conversion rates, average order size.
  • Identified opportunities for process improvements within the inside sales department.
  • Supported sales representatives in the development of new business opportunities.
  • Organized events such as webinars or seminars for prospective customers or partners.
  • Contacted new and existing customers to discuss how specific products can meet individual needs.
  • Effectively communicated with customers and prospects, helping to build lucrative and lasting business partnerships.
  • Created presentations and other materials used by the sales team during meetings with clients.
  • Assisted in preparing quotations for customers based on their requirements.
  • Responded to customer inquiries quickly and professionally to maintain customer satisfaction.
  • Generated sales through outbound calling and lead follow-up efforts using scripts and other phone techniques.
  • Negotiated prices, terms of sale and service agreement to close transactions.
  • Contacted new and existing customers to discuss product and service solutions.
  • Cultivated and strengthened customer relationships to drive revenue growth.
  • Delivered superior customer support to improve account retention rate.
  • Consulted with customers to aid selection and purchase of products that met needs.
  • Collaborated with team members to determine strategic sales approaches.

Fire Direction Specialist

US Army
Lawton, Oklahoma
11.1994 - 11.1997
  • Coordinated artillery fire support for operational units in various environments.
  • Analyzed target data and calculated firing solutions for precision strikes.
  • Operated advanced fire control systems to enhance targeting accuracy.
  • Trained personnel on fire direction procedures and safety protocols.
  • Collaborated with command teams to develop tactical plans for missions.
  • Monitored and adjusted artillery positioning based on battlefield conditions.
  • Communicated effectively with multiple units during live-fire exercises.
  • Managed equipment maintenance to ensure operational readiness of artillery systems.
  • Inspected vehicles and equipment and completed basic repairs.
  • Maintained fire direction equipment, including radios and computers.
  • Evaluated potential targets using intelligence information provided by higher headquarters.
  • Responded quickly to requests from forward observers needing immediate fire support assistance.
  • Updated tactical situation maps with current location of friendly forces.
  • Coordinated with personnel in order to determine target locations and adjust fire missions accordingly.
  • Provided technical advice regarding the capabilities of various weapon systems to higher-ranking officers.
  • Supervised crewmembers during live-fire exercises in order to ensure safety protocols were followed.
  • Ensured that all personnel had a thorough understanding of their roles during each operation or exercise.
  • Adhered to safety regulations and standard procedures when operating artillery and explosives.
  • Calculated firing data for artillery and mortar weapons.
  • Set up radio communication links between team members.
  • Developed plans for fire support operations based on mission objectives and weather conditions.
  • Prepared detailed reports for all fire missions conducted by the unit.
  • Communicated with forward observers in order to verify target coordinates prior to firing missions.
  • Erected antennas and used power generators to support communication operations.
  • Conducted training sessions for new Fire Direction Specialists on weapon systems, mission planning, and operations procedures.
  • Oversaw firing operations and training of artillery crews.
  • Monitored battlefield conditions to ensure accuracy of the firing data.
  • Assisted in the development of operational plans that included provisions for effective use of available firepower.
  • Troubleshot problems related to communications equipment and software applications used in the Fire Direction Center.
  • Trained continuously on weaponry, tactics and maneuvers to maintain mission readiness.
  • Used technical expertise and sound military judgment to learn and perform complex procedures.
  • Inspected and repaired systems to maximize performance.
  • Delivered mission-critical support to forward troop positions needing food, equipment and ammunition.

Education

BBA - Business Management

University of Maryland, Baltimore County
Baltimore, MD
05-1999

High School Diploma -

Catonsville High School
Catonsville, MD
06-1994

Skills

  • Sales strategy
  • Customer relationship management
  • Market analysis
  • Product training
  • Territory management
  • Data analysis
  • Team collaboration
  • Account retention
  • Performance evaluation
  • Problem solving
  • Effective communication
  • Conflict resolution
  • Leadership development
  • Client engagement
  • Contract negotiations
  • Competitive analysis
  • Territory expansion
  • Solution selling
  • Client acquisition
  • Sales pipeline management
  • Key account growth
  • Sales presentations
  • Sales training
  • Competitor analysis
  • Operations management
  • Sales management
  • Key account management
  • Teamwork
  • Market research
  • Task prioritization
  • Lead generation
  • Business development
  • Employee training
  • Interpersonal communication
  • Employee coaching and mentoring
  • Verbal and written communication
  • Resource allocation
  • Budget management
  • Negotiation and conflict resolution
  • Computer skills
  • Team leadership
  • Project planning
  • Needs assessment
  • Schedule oversight
  • Interpersonal skills
  • Time management
  • Attention to detail
  • Relationship building
  • Business intelligence
  • Customer service
  • Multitasking Abilities
  • Scheduling and coordinating
  • Goal setting
  • Positive attitude
  • Performance reviewing
  • Risk management

Timeline

Senior Territory Business Manager

Neogen
02.2025 - Current

Territory Business Manager

Neogen
02.2023 - 02.2025

Route Sales Representative

Ecolab
12.2018 - 02.2023

Inside Sales Manager

The Vincit Group
08.2015 - 07.2022

Inside Sales Representative

Ascend One Corporation
03.2007 - 08.2015

Inside Sales Coordinator

Savings First Mortgage
09.1999 - 02.2007

Fire Direction Specialist

US Army
11.1994 - 11.1997

BBA - Business Management

University of Maryland, Baltimore County

High School Diploma -

Catonsville High School
Ryan Stottlemire