Melissa Cook
Attalla
Summary
Dedicated professional with extensive experience at Allied Universal Security Services, excelling in record keeping and safety monitoring. Proven ability to manage inmate tracking and documentation with meticulous attention to detail. Strong communication and crisis intervention skills foster a secure environment, ensuring the well-being of all individuals within the facility.
Overview
2
2
years of professional experience
Work History
Cubicle Operator/Restrictive Housing Clerk
Allied Universal Security Services
Irondale
06.2024 - Current
- Responsible for accurate record-keeping of activities within the correctional dormitory.
- Completes required daily paperwork in the cubicle/dorm.
- Responsible for correct record-keeping of any inmate movement.
- Responsible for the safety of any person entering the correctional facility dorm by observation, record keeping, and proper use of two-way radio and telephone.
- Updates inmate information board as needed within the Restrictive Housing Unit.
- Monitors any movement within the Restrictive Housing Unit.
- Accurately files inmate information and correctly logs information in daily Supervisor Summary Log.
- Answers telephone calls and takes messages and answers questions as needed.
Recovery Aide
The Bridge Drug Treatment Center
Gadsden
11.2023 - 06.2024
- Supervised adolescents in a residential setting combating drug addiction.
- Monitored for any potential side effects of prescription drugs administered.
- Provided transportation as needed for any external doctor appointments, etc.
- Accurately kept a daily log of activities within the facility.
Education
Associate of Arts - Liberal Arts And Sciences
Parkland College
Champaign, IL05-1997
Skills
- Record keeping
- Safety monitoring
- Data entry
- Inmate tracking
- Documentation management
- Crisis intervention
- Attention to detail
- Communication skills
- Conflict resolution
Accomplishments
- Exceeded expectations as a cubicle operator in the St Clair Correctional Facility with exceptional attention to detail and communication with inmates and associates within the facility.
- Asked to work in the Restrictive Housing Unit office of St Clair Correctional Facility due to ability to accurately record events, write statements, communicate with inmates and facility employees
References
References available upon request.
Timeline
Cubicle Operator/Restrictive Housing Clerk
Allied Universal Security Services
06.2024 - Current
Recovery Aide
The Bridge Drug Treatment Center
11.2023 - 06.2024
Associate of Arts - Liberal Arts And Sciences
Parkland College
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