Melissa Corcoran
Astoria,OR
Summary
Dynamic hairstylist with a proven track record at Astoria Beauty Bar, excelling in personalized consultations and innovative styling techniques. A detail-oriented professional, fluent in Spanish, who builds strong client relationships and stays ahead of trends. Highly motivated self-starter dedicated to enhancing customer satisfaction and driving product sales through expert recommendations.
Overview
38
38
years of professional experience
Work History
Hairstylist
Astoria Beauty Bar
04.2024 - Current
- Provided personalized hair consultations to assess client needs and preferences.
- Executed various hairstyling techniques, including cutting, coloring, and texturizing.
- Maintained cleanliness and organization of workstations to ensure a welcoming environment.
- Utilized product knowledge to recommend suitable hair care solutions for clients.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
Hairstylist
Perfect Look Salon
09.2019 - 03.2024
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Adapted quickly to new trends and techniques, enhancing service offerings at the salon.
- Conducted thorough consultations with each client before beginning any service, ensuring clear communication regarding desired outcomes.
- Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
- Determined appropriate hair treatments based on conditions and textures.
- Organized sales area and work station to showcase products and boost sales.
- Completed safety training and certifications to minimize risk of infection or injury to customers.
- Mixed pigments and used proper techniques to achieve desired color.
- Answered phone calls and emails to schedule client appointments.
- Maintained regular client list and successfully handled walk-in customers.
- Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
- Attended hair shows, classes and seminars to stay up-to-date on latest trends.
- Managed inventory of hair care products and tools, ensuring availability of necessary items.
- Built rapport with clients to understand their style preferences and hair care routines.
- Stayed up-to-date with industry trends and techniques through continuous education and workshops.
- Customized hair color formulations to create unique looks and enhance client's appearance.
Customer Service Agent
Continental Airlines
04.1988 - 02.2005
- Coordinated check-in processes, ensuring timely boarding and compliance with airline regulations.
- Assisted in baggage handling, tracking lost items, and maintaining accurate records of passenger luggage.
- Collaborated with security personnel to maintain safety protocols while managing passenger flow effectively.
- Assisted passengers with check-in processes, ensuring a smooth and efficient experience.
- Facilitated the boarding process for passengers, maintaining an organized and efficient environment.
- Continuously updated knowledge of airline policies regarding luggage weight limits, fees, seating assignments-helping customers make informed decisions.
- Coordinated wheelchair services for passengers in need of assistance, ensuring their comfort and safety throughout the airport journey.
- Assisted customers with special needs, offering personalized support throughout their travel experience.
- Ensured passenger safety by strictly adhering to all airport security protocols and procedures.
- Handled disruptions such as denied boarding or oversold flights calmly and professionally while finding alternative solutions for affected passengers.
- Delivered clear announcements over the PA system, communicating important flight updates to all passengers.
- Efficiently handled baggage claims, reuniting passengers with their belongings quickly and accurately.
Education
High School Diploma -
Hermiston High School
Hermiston, ORCosmetology -
Style Masters
Longview, WACertificate of Technical Studies -
International Air Academy
Vancouver, WASkills
- Fluent in Spanish
- Quick learner
- Strong leader
- Appointment scheduling
- Detail-orientated
- Highly motivated self-starter
- Proficient in safety regulations
- Marketing
Languages
Spanish
Native or Bilingual
Timeline
Hairstylist
Astoria Beauty Bar
04.2024 - Current
Hairstylist
Perfect Look Salon
09.2019 - 03.2024
Customer Service Agent
Continental Airlines
04.1988 - 02.2005
High School Diploma -
Hermiston High School
Cosmetology -
Style Masters
Certificate of Technical Studies -
International Air Academy