Summary
Overview
Work History
Education
Skills
Timeline
Generic

Melissa Correia

West Palm Beach,FL

Summary

Experienced Full Circle Recruiter with a strong background in customer service and leadership. Demonstrated ability to efficiently handle a high volume of client interactions, leading to improved customer satisfaction and loyalty. Over 5 years of experience as a recruiter, successfully placing over 125 candidates. Proficient in problem-solving and fostering team collaboration. Utilizes excellent interpersonal skills to build lasting relationships and consistently achieve outstanding results.

Overview

20
20
years of professional experience

Work History

Senior CSR/Senior Recruiter

SR Clarke Consulting Services
01.2018 - Current
  • Sourcing candidates online using multiple different programs and sites
  • Creating and updating job ads and maintaining their freshness on multiple job sites
  • Sourcing candidates from job sites and Linkedin as well as our ATS, Top Echelon
  • Speaking with potential candidates for each individual position, ensuring they are a good fit for our client
  • Interviewing candidates on the phone, in person or via video
  • Prepping candidates for an interview with the client
  • Ensuring they are prepared for their interview
  • Working with a candidate when an offer is made
  • Ensuring both the candidate and client are in agreement with everything before the offer is accepted and signed
  • Conduction background checks as well as reference checks for clients on candidates they are interested in
  • Sourcing clients and maintaining a relationship with them
  • Working with a potential client to bring them in and sign a fee agreement with the company
  • Meeting with new clients to understand their needs and positions available
  • Writing up new job orders and sharing with the team
  • Managing a team of up to 6 recruiters and 9 clients at one time

Operations Manager

Resolve Holdings
09.2015 - 12.2017
  • Day to day functions of office
  • Hiring, interviewing and vetting of employees
  • Background checks and drug testing of new employees
  • Kept track of sick, vacation & holiday time
  • Calculated and paid commissions monthly
  • Payroll for company of 31 employees and advisers
  • Setting up of new advisers and employees with new employee paperwork, logins for all programs used
  • AR and AP for company
  • Saved company over $1000 in phone bills by mainstreaming the phone services
  • Also personal assistant to the President of company
  • Performed many personal requests for him including anything from bills to helping find a nanny or travel to and from school for his daughter, or travel arrangements
  • Ordered & maintained accurate record supplies for 2 offices
  • Cleaned and kept stocked the employee lunchroom

Office Manager

Presentation Dynamics
07.2005 - 08.2015
  • Day to day functions of office
  • Setting up appraisal packets
  • Pulling comps for properties
  • Payroll for company of 10
  • Travel itineraries for President
  • Setting up hotels, airfare

Education

Bachelors - Early Childhood Education

Quincy College
Quincy, Ma
06.1999

Skills

  • Adaptability to Diverse Situations
  • Flexibility in Diverse Environments

  • Precision in Task Execution
  • Subject Matter Expertise

Timeline

Senior CSR/Senior Recruiter

SR Clarke Consulting Services
01.2018 - Current

Operations Manager

Resolve Holdings
09.2015 - 12.2017

Office Manager

Presentation Dynamics
07.2005 - 08.2015

Bachelors - Early Childhood Education

Quincy College
Melissa Correia