Melissa Correia
West Palm Beach,FL
Summary
Experienced Full Circle Recruiter with a strong background in customer service and leadership. Demonstrated ability to efficiently handle a high volume of client interactions, leading to improved customer satisfaction and loyalty. Over 5 years of experience as a recruiter, successfully placing over 125 candidates. Proficient in problem-solving and fostering team collaboration. Utilizes excellent interpersonal skills to build lasting relationships and consistently achieve outstanding results.
Overview
20
20
years of professional experience
Work History
Senior CSR/Senior Recruiter
SR Clarke Consulting Services
01.2018 - Current
- Sourcing candidates online using multiple different programs and sites
- Creating and updating job ads and maintaining their freshness on multiple job sites
- Sourcing candidates from job sites and Linkedin as well as our ATS, Top Echelon
- Speaking with potential candidates for each individual position, ensuring they are a good fit for our client
- Interviewing candidates on the phone, in person or via video
- Prepping candidates for an interview with the client
- Ensuring they are prepared for their interview
- Working with a candidate when an offer is made
- Ensuring both the candidate and client are in agreement with everything before the offer is accepted and signed
- Conduction background checks as well as reference checks for clients on candidates they are interested in
- Sourcing clients and maintaining a relationship with them
- Working with a potential client to bring them in and sign a fee agreement with the company
- Meeting with new clients to understand their needs and positions available
- Writing up new job orders and sharing with the team
- Managing a team of up to 6 recruiters and 9 clients at one time
Operations Manager
Resolve Holdings
09.2015 - 12.2017
- Day to day functions of office
- Hiring, interviewing and vetting of employees
- Background checks and drug testing of new employees
- Kept track of sick, vacation & holiday time
- Calculated and paid commissions monthly
- Payroll for company of 31 employees and advisers
- Setting up of new advisers and employees with new employee paperwork, logins for all programs used
- AR and AP for company
- Saved company over $1000 in phone bills by mainstreaming the phone services
- Also personal assistant to the President of company
- Performed many personal requests for him including anything from bills to helping find a nanny or travel to and from school for his daughter, or travel arrangements
- Ordered & maintained accurate record supplies for 2 offices
- Cleaned and kept stocked the employee lunchroom
Office Manager
Presentation Dynamics
07.2005 - 08.2015
- Day to day functions of office
- Setting up appraisal packets
- Pulling comps for properties
- Payroll for company of 10
- Travel itineraries for President
- Setting up hotels, airfare
Education
Bachelors - Early Childhood Education
Quincy College
Quincy, Ma06.1999
Skills
- Adaptability to Diverse Situations
- Flexibility in Diverse Environments
- Precision in Task Execution
- Subject Matter Expertise
Timeline
Senior CSR/Senior Recruiter
SR Clarke Consulting Services
01.2018 - Current
Operations Manager
Resolve Holdings
09.2015 - 12.2017
Office Manager
Presentation Dynamics
07.2005 - 08.2015
Bachelors - Early Childhood Education
Quincy College
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