Summary
Overview
Work History
Education
Skills
Timeline
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Melissa Crawford

New Hudson

Summary

Driven student currently studying for a Bachelor of Arts in English and Psychology. Adaptable and quick learner with dynamic experience. Works great alone or with others, exhibiting professional, resourceful, and effortful work ethic.

Overview

7
7
years of professional experience

Work History

Learn-to-Skate Coach

SportsCare Arena
01.2018 - 08.2024
  • Worked on-ice with students from ages 2 through adults with skill-levels ranging from beginner to advanced with the goal of building, strengthening, and improving skating skills.
  • Worked alongside a wide variety of coaches to create a fun, friendly, and helpful environment that encourages skaters.

Person in Charge

SportsCare Arena
04.2023 - 08.2024
  • Managed daily operations of the department, including customer check-in, all register transactions, taking phone calls, and overseeing rink activity.
  • Communicated with all staff to ensure standards were met, maintaining an efficient and professional environment.

Marketing Director

Chi Omega Mu Zeta Sorority
12.2024 - Current
  • Run the Instagram, TikTok, and Facebook accounts for the sorority, posting on a regular basis and accounting for inclusivity, aesthetics, and professionalism.
  • Work alongside the Executive Board and Cardinal Cabinet to optimize recruiting and marketing strategies.

Summer Camp Counselor

SportsCare Arena
07.2021 - 08.2024
  • Supervised all enrolled children from 9-5, making sure all needs were met, encouraging a kind and safe environment where everyone was able to have fun while simultaneously pushing each other to be better on and off the ice.
  • Hosted individual and group-run on-ice and off-ice classes for all levels and age groups, encouraging growth and development in social and athletic skills.
  • Communicated effectively with parents about any behavioral, financial, or health-related concerns to ensure that all the kids were taken care of and adding to the camp environment.

Snack Bar Attendant

SportsCare Arena
01.2023 - 08.2024
  • Greeted customers with enthusiasm, completing orders and answering questions as effectively as possible.
  • Operated cash registers and handled customer transactions, including credit card and cash payments.
  • Maintained cleanliness of the snack bar and seating areas and ensured all supplies were stocked.
  • Followed safety procedures when handling food items and equipment.

Peer Editor Consultant

Adrian College
01.2023 - Current
  • Reviewed and edited in-progress and completed assignments for accuracy, clarity, grammar, punctuation, syntax, and formatting according to the style guide.
  • Provided guidance on current assignments, assisting with outlines, drafting, and idea formation.
  • Communicated with customers honestly, but gently to ensure comfort and quality simultaneously.

Birthday Party Host

SportsCare Arena
09.2022 - 08.2024
  • Set up party rooms to look neat, colorful, and inviting with limited resources.
  • Greeted parents, children, and guests with enthusiasm, informing each about the party schedule, assisting with skate rentals, taking food orders, serving food, cutting cake, checking out, cleaning up, and other party-related needs and concerns.
  • Helped the birthday kids and parents on the ice, providing a brief lesson and watching over everyone to ensure safety, fun, and rule-following.

Education

Master of Arts - English & Psychology

Adrian College
Adrian, MI
05-2026

Skills

  • Organization
  • Customer Service
  • Creativity
  • Issue Resolution
  • Cash Register Skills
  • Digital Marketing
  • Attention To Detail
  • Safety Management
  • Positive Coaching
  • Technological Proficiency

Timeline

Marketing Director

Chi Omega Mu Zeta Sorority
12.2024 - Current

Person in Charge

SportsCare Arena
04.2023 - 08.2024

Snack Bar Attendant

SportsCare Arena
01.2023 - 08.2024

Peer Editor Consultant

Adrian College
01.2023 - Current

Birthday Party Host

SportsCare Arena
09.2022 - 08.2024

Summer Camp Counselor

SportsCare Arena
07.2021 - 08.2024

Learn-to-Skate Coach

SportsCare Arena
01.2018 - 08.2024

Master of Arts - English & Psychology

Adrian College

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Melissa Crawford