Melissa Crawford
New Hudson
Summary
Driven student currently studying for a Bachelor of Arts in English and Psychology. Adaptable and quick learner with dynamic experience. Works great alone or with others, exhibiting professional, resourceful, and effortful work ethic.
Overview
7
7
years of professional experience
Work History
Learn-to-Skate Coach
SportsCare Arena
01.2018 - 08.2024
- Worked on-ice with students from ages 2 through adults with skill-levels ranging from beginner to advanced with the goal of building, strengthening, and improving skating skills.
- Worked alongside a wide variety of coaches to create a fun, friendly, and helpful environment that encourages skaters.
Person in Charge
SportsCare Arena
04.2023 - 08.2024
- Managed daily operations of the department, including customer check-in, all register transactions, taking phone calls, and overseeing rink activity.
- Communicated with all staff to ensure standards were met, maintaining an efficient and professional environment.
Marketing Director
Chi Omega Mu Zeta Sorority
12.2024 - Current
- Run the Instagram, TikTok, and Facebook accounts for the sorority, posting on a regular basis and accounting for inclusivity, aesthetics, and professionalism.
- Work alongside the Executive Board and Cardinal Cabinet to optimize recruiting and marketing strategies.
Summer Camp Counselor
SportsCare Arena
07.2021 - 08.2024
- Supervised all enrolled children from 9-5, making sure all needs were met, encouraging a kind and safe environment where everyone was able to have fun while simultaneously pushing each other to be better on and off the ice.
- Hosted individual and group-run on-ice and off-ice classes for all levels and age groups, encouraging growth and development in social and athletic skills.
- Communicated effectively with parents about any behavioral, financial, or health-related concerns to ensure that all the kids were taken care of and adding to the camp environment.
Snack Bar Attendant
SportsCare Arena
01.2023 - 08.2024
- Greeted customers with enthusiasm, completing orders and answering questions as effectively as possible.
- Operated cash registers and handled customer transactions, including credit card and cash payments.
- Maintained cleanliness of the snack bar and seating areas and ensured all supplies were stocked.
- Followed safety procedures when handling food items and equipment.
Peer Editor Consultant
Adrian College
01.2023 - Current
- Reviewed and edited in-progress and completed assignments for accuracy, clarity, grammar, punctuation, syntax, and formatting according to the style guide.
- Provided guidance on current assignments, assisting with outlines, drafting, and idea formation.
- Communicated with customers honestly, but gently to ensure comfort and quality simultaneously.
Birthday Party Host
SportsCare Arena
09.2022 - 08.2024
- Set up party rooms to look neat, colorful, and inviting with limited resources.
- Greeted parents, children, and guests with enthusiasm, informing each about the party schedule, assisting with skate rentals, taking food orders, serving food, cutting cake, checking out, cleaning up, and other party-related needs and concerns.
- Helped the birthday kids and parents on the ice, providing a brief lesson and watching over everyone to ensure safety, fun, and rule-following.
Education
Master of Arts - English & Psychology
Adrian College
Adrian, MI05-2026
Skills
- Organization
- Customer Service
- Creativity
- Issue Resolution
- Cash Register Skills
- Digital Marketing
- Attention To Detail
- Safety Management
- Positive Coaching
- Technological Proficiency
Timeline
Marketing Director
Chi Omega Mu Zeta Sorority
12.2024 - Current
Person in Charge
SportsCare Arena
04.2023 - 08.2024
Snack Bar Attendant
SportsCare Arena
01.2023 - 08.2024
Peer Editor Consultant
Adrian College
01.2023 - Current
Birthday Party Host
SportsCare Arena
09.2022 - 08.2024
Summer Camp Counselor
SportsCare Arena
07.2021 - 08.2024
Learn-to-Skate Coach
SportsCare Arena
01.2018 - 08.2024
Master of Arts - English & Psychology
Adrian College
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