Summary
Overview
Work History
Education
Skills
Timeline
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Melissa Dailey

Lexington

Summary

With a proven track record at FEMA, I excel in emergency preparedness and safe firearms handling, ensuring robust security protocols and fostering strong community relations. My expertise in crisis management and ability to maintain high fitness standards have significantly reduced safety incidents, demonstrating both hard and soft skills essential for high-stakes environments.

Professional with strong background in security operations, adept at risk assessment, surveillance, and incident response. Proven ability to work collaboratively in team settings and adapt to changing environments, ensuring safety and security. Skilled in conflict resolution, access control, and emergency management. Reliable and results-driven, consistently meeting and exceeding expectations.

Overview

7
7
years of professional experience

Work History

Security Agent

FEMA
03.2023 - 11.2024
  • Trained new security agents on company policies, procedures, and best practices, ensuring consistent performance across the team.
  • Collaborated with local law enforcement agencies during investigations and emergency situations for efficient response.
  • Assisted in the development and implementation of security policies, procedures, and protocols to improve overall safety.
  • Provided excellent customer service while maintaining vigilance for suspicious behavior or activities within the premises.
  • Participated in regular emergency drills to maintain preparedness for potential crisis situations.
  • Reduced theft incidents by implementing strict access control measures for employees and visitors.
  • Ensured compliance with regulatory standards by enforcing property rules consistently among all individuals present onsite.

School Resource Officer

Federated Enforcement Agency
09.2020 - 03.2023
  • Conducted school security inspections.
  • Fostered a positive school environment by building strong relationships with students, staff, and parents.
  • Provided security and safety to school staff and students.
  • Enhanced school safety by conducting regular campus patrols and monitoring potential threats.
  • Conducted drug awareness presentations, promoting healthy lifestyle choices among students.
  • Provided assistance during investigations involving student misconduct or criminal activity on campus grounds.
  • Investigated criminal matters occurring within school and on school property, compiling findings into detailed activity reports.
  • Performed conflict resolution between student body, parents, teachers, and administration.
  • Served as liaison between the school and local law enforcement agencies to ensure effective communication and collaboration.

Armed Security Officer

Strategic Threat Protection Group
03.2018 - 09.2020
  • Responded quickly to incidents and assessed active situations for security concerns.
  • Underwent and maintained firearms certification in compliance with state laws and organizational standards.
  • Performed hourly patrols of building areas, parking lots and facility grounds.
  • Enforced company policies and procedures consistently across various sites while maintaining professionalism at all times.
  • Demonstrated sound judgment under pressure when making critical decisions regarding site safety and threat mitigation measures.
  • Checked personnel ID badges and issued temporary credentials to visitors.
  • Enhanced security by conducting thorough patrols and monitoring CCTV systems for suspicious activity.

Education

High School Diploma -

Boyd County High School
Ashland Ky
06-1995

Skills

  • Safe Firearms Handling
  • Emergency Preparedness Awareness
  • Self-Protection Strategies
  • Fitness Training Expertise

Timeline

Security Agent

FEMA
03.2023 - 11.2024

School Resource Officer

Federated Enforcement Agency
09.2020 - 03.2023

Armed Security Officer

Strategic Threat Protection Group
03.2018 - 09.2020

High School Diploma -

Boyd County High School

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Melissa Dailey