Melissa D'Andrea
Nyack,NY
Summary
Passionate Non-Profit executive with 20 years in Youth Development and direct service organizations. Specializes in gender- specific programming, college and career access, LGBTQ+ programming, justice system-impacted youth, and low-income families. Exceptional planning, administration and leadership skills, particularly in program design, implementation and management. Knowledgeable about operational leadership, fundraising and community outreach. Experienced in forming boards, serving on boards, and working with an experienced board of directors.
Overview
21
21
years of professional experience
Work History
Executive Director
PFLAG New York City
03.2022 - Current
- Developed and implemented a strategic plan for PFLAG NYC that increased membership and volunteer engagement.
- Led successful fundraising campaigns that raised over $500,000 annually to support PFLAG NYC's programs and services.
- Established partnerships with key stakeholders such as schools, community organizations, and government agencies to increase visibility and expand the reach of PFLAG NYC's advocacy efforts.
- Initiated and oversaw the launch of new programs that addressed the needs of underserved LGBTQ+ communities, resulting in increased access to resources and support.
- Strengthened PFLAG NYC's media presence through the creation of a comprehensive communications plan.
- Successfully managed PFLAG NYC's budget, ensuring fiscal responsibility and accountability, and reducing overall operating expenses by 10%.
- Led a team of staff and volunteers, providing mentorship and support to encourage professional growth and development.
- Collaborated with PFLAG National to develop and implement best practices and standards for LGBTQ+ advocacy and support services.
- Presented at conferences and events to increase awareness of PFLAG NYC's mission and impact.
- Conducted outreach to diverse communities to increase participation and representation within PFLAG NYC's membership and leadership.
Chief Program Officer
Girl Scouts Of Greater New York
05.2019 - 03.2022
- Member of C-suite executive leadership team
- Responsible for $7 million budget
- Led membership development, program, customer care, volunteer support, and camp property teams.
- Managed team of 5 full-time direct reports, 50 indirect reports, and 100+ seasonal employees
- Project manager for $6 million capital campaign to build new dining hall at camp
- Oversaw $1 Million Department of Homeless Services contract for Girl Scout programs in 20 DHS Shelters
- Co-led organizational strategic planning process
- Facilitated pandemic switch to exclusively virtual programming and remote work
- Oversaw organizational diversity, equity, and inclusion initiatives
- Collaborated across disciplines to build high-quality infrastructure to support programs
- Developed feasible strategy for program growth meeting organizational vision and mission
- Managed relationships with partner organizations and led integration of program models with internal programs
Vice President Of Programs
Girls Inc. of New York City
01.2016 - 04.2019
- Procured $1.4 Million in Government Contracts for middle school after-school programming
- Managed contracts according to Department of Youth and Community Development (DYCD), Department of Health and Mental Hygiene (DOHMH), and Department of Education (DOE)regulations
- Received outstanding affiliate of the year award in 2014 and 2016 for growth in revenue, and number of girls served with high impact
- Developed and implemented new program delivery model that has received $1M in new corporate foundation revenue
- Tripled number of girls served in NYC with high impact
- Managed team of eight direct reports, and 50 indirect reports
- Responsible for organizational proposal writing from March 2014- May 2019
- Developed relevant, age-appropriate curriculum using the experiential learning cycle
- Served as thinking partner for Girls Inc. National Healthy Sexuality Curriculum
- Served as trainer for national organization
- Directed NYC program and led national expansion of first ever Data Analytics Program for High School Girls in the country
- Trained, coached and mentored staff to ensure smooth adoption of new programs.
- Represented organization on panels, at conferences, and fundraising events
- Created new revenue streams through independent school and fee-for-service outreach initiatives.
- Oversaw Program Evaluation process
Director of Programs
Girls Inc. of New York City
02.2014 - 06.2016
Program Manager
Teen Leadership Opportunities, Girl Scouts of Greater
03.2010 - 02.2014
- Provided coordination and supervision for all 6th through 12th grade Girl Scout programming, serving over 5,000 adolescent girls in New York City.
- Managed six program budgets, totaling over $610,000, including assisting in grant-writing and reporting.
- Supervised one full-time program coordinator, two interns, two volunteer committees, and a seasonal program staff of 10-15 program instructors and 5-10 support staff.
- Designed, developed, and directed pilot year of Girl Scout Leadership Institute, a program focused on developing high school girls' leadership competence to address the gap of women in leadership in collaboration with the Athena Center for Leadership Studies at Barnard College.
- Served as director for two years of the Girl Scout Scholars Program, a college preparatory and career readiness program serving over 250 girls annually.
- Organized, facilitated, and directed girl-only residential camp weekends at camp in Dutchess County.
- Wrote curricula and delivered staff and volunteer development trainings in person and through webinars on classroom management, delivering STEM programs, bullying and relational aggression, service learning, incorporating technology into programs, and team-building.
- Responsible for increasing the number of girls in NYC receiving Girl Scouting's highest award, the Girl Scout Gold Award, from 25 girls to 100 girls annually over a period of three years.
- Directed the New York City Housing Authority literacy program for 250 2nd and 3rd grade girls.
- Directed the Girl Scouting In Detention Center Program for court-involved girls currently in detention, placement, and on probation.
- Project Manager for global environmental leadership twinning project.
- Assisted in the development of four council program focal areas - STEM, Business & Entrepreneurship, Personal Leadership Identity, and Environmental Leadership.
- Assisted in the strategic planning process for the program, membership, and volunteer development departments.
- Designed and implemented a program evaluation strategy using Qualtrics software.
Membership Specialist
Girl Scouts of Greater
03.2008 - 03.2010
- Served as liaison between existing volunteers and Girl Scout Council of Greater New York in Queens.
- Recruited new girl and adult members to the Girl Scout Council of Greater New York.
- Facilitated programs for K-12 girls not being reached by traditional Girl Scout troops.
Youth Organizer, Youth Enrichment Services, LGBT Community Center
03.2002 - 03.2008
- Organized conferences, facilitated groups and workshops, developed training materials, and wrote curricula on issues pertaining to Lesbian, Gay, Bisexual and Transgender youth.
Youth Employment Supervisor
Animal Care and Control of New York City
06.2007 - 10.2007
- Supervised, trained, and evaluated 12 young people between the ages of 13 and 18 while they performed the duties of kennel workers, dog walkers, junior veterinary assistants, adoption counselors, animal care workers and receptionists.
Community Organizer, Ya-Ya Network
07.2006 - 09.2007
- Recruited community members for social justice projects and activities.
- Developed innovative programs and activities based on analysis of community needs and interests.
- Organized educational forums, meet-ups and social justice actions to promote networking and connectivity between youth, community activists, elected officials, community based organizations, service providers and funders.
- Trained all new personnel.
Education
Nonprofit Management Certificate Program - undefined
SUNY
2011
Fundraising and Board Development Certificate Program - undefined
SUNY Purchase
Purchase, NY2011
Bachelor of Arts - Human Services
SUNY Empire State College
2009
Certificate in Mentoring Supervision - undefined
Fordham University
The Bronx, NY2011
MBA - undefined
Thomas Edison State University
Trenton, NJ2020
Skills
- Nonprofit Management
- Strategic Planning
- Program Management
- Staff Training and Professional Development
- Curriculum Development
- Volunteer Management
- Grant Writing
- Board Development
- Budgeting and Finance
- Program Evaluation
- Budgeting
- Project Management
- Fundraising
- Data analysis
- Oral and written communications
- Public speaking
- Relationship building
Timeline
Executive Director
PFLAG New York City
03.2022 - Current
Chief Program Officer
Girl Scouts Of Greater New York
05.2019 - 03.2022
Vice President Of Programs
Girls Inc. of New York City
01.2016 - 04.2019
Director of Programs
Girls Inc. of New York City
02.2014 - 06.2016
Program Manager
Teen Leadership Opportunities, Girl Scouts of Greater
03.2010 - 02.2014
Membership Specialist
Girl Scouts of Greater
03.2008 - 03.2010
Youth Employment Supervisor
Animal Care and Control of New York City
06.2007 - 10.2007
Community Organizer, Ya-Ya Network
07.2006 - 09.2007
Youth Organizer, Youth Enrichment Services, LGBT Community Center
03.2002 - 03.2008
Nonprofit Management Certificate Program - undefined
SUNY
Fundraising and Board Development Certificate Program - undefined
SUNY Purchase
Bachelor of Arts - Human Services
SUNY Empire State College
Certificate in Mentoring Supervision - undefined
Fordham University
MBA - undefined
Thomas Edison State University
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