MELISSA SMALLS
East Orange,NJ
Summary
Flexible Custodian committed to keeping facilities, buildings and grounds clean and organized. Experienced custodial staff with in-depth knowledge of chemical cleaning solutions, hazardous component management and cleaning equipment operations. Diligent custodian practiced in safe carpet machine, floor buffer and vacuum cleaner operation. Meticulous cleaner collaborating to provide consistent COVID-19 sanitation protocol.
Overview
10
10
years of professional experience
Work History
Security Guard
East Orange School District
East Orange, NJ
09.2018 - 06.2024
- Monitored CCTV systems to ensure safety and security of premises.
- Distributed security-related educational materials to staff as part of awareness initiatives.
- Utilized conflict resolution skills to defuse potential disturbances among visitors or employees.
- Enforced property rules and regulations to maintain order and prevent disturbances.
- Trained new security personnel on company policies, procedures, and best practices.
- Inspected security equipment regularly to ensure functionality and reported malfunctions for repair.
- Assisted guests and employees with directions and information in a courteous manner.
- Conducted regular foot patrols to deter unauthorized entry and ensure property safety.
- Escorted individuals safely in and out of buildings during late hours or in sensitive situations.
- Monitored entrances and exits to control access and prohibit entry of unauthorized individuals.
- Responded promptly to emergency situations, coordinating with local authorities as needed.
- Responded quickly to emergency situations to assess and deflect issues.
Security Screener
TSA
Newark
05.2016 - 07.2016
- Checked passes and credentials of persons seeking to enter the property.
- Performed thorough X-ray screenings.
- Conducted thorough security screenings to ensure passenger safety and compliance with federal regulations.
- Assisted passengers with disabilities or medical conditions, ensuring their needs were met while maintaining security standards.
Custodian
Plainfield Board of Education
Plainfield
11.2015 - 05.2016
- Washed and spot-cleaned furniture, blackboards, mirrors, wastebaskets and garbage cans, office machines and ashtrays.
- Set up and took down chairs and tables.
- Cleaned break rooms, including sinks, countertops, microwaves, coffeemakers, refrigerators, tables and chairs.
- Responded to teacher and staff requests for building and maintenance repairs and cleanups.
- Removed breakfast and lunch garbage after each meal period.
- Handled routine maintenance tasks like changing light bulbs and fixing simple plumbing issues.
- Replenished bathroom supplies such as soap, toilet paper, and paper towels.
- Performed deep cleaning tasks on a scheduled basis or as needed.
- Disinfected restroom fixtures including toilets, urinals, and sinks.
- Assisted in setting up, arranging, and removing decorations for special events.
- Maintained cleanliness of floors by sweeping, mopping, and polishing.
- Ensured outdoor areas remained clean and free of debris.
- Operated cleaning equipment, including floor buffers and vacuums, to enhance facility appearance.
- Ran variety of cleaning machines such as floor machines designed to strip, wax, extract, and top scrub floors and carpets.
Pse Custodian
United States Postal Service
Northvale
04.2014 - 06.2014
- Cleaned in and around the buildings, prioritizing safety at all times.
- Inspected facility and grounds and picked up any trash.
- Cleaned building floors by sweeping, mopping, scrubbing and vacuuming.
- Cleaned windows, glass partitions and mirrors using soapy water, surface cleaner, sponges and squeegees.
- Kept janitorial closets clean and organized.
- Emptied trash bins and replaced liners in a timely manner.
- Maintained cleanliness of floors by sweeping, mopping, and polishing.
- Inspected premises for cleanliness and complied with standards set by management.
- Disinfected restroom fixtures including toilets, urinals, and sinks.
- Replenished bathroom supplies such as soap, toilet paper, and paper towels.
- Followed all health and safety regulations to minimize risk of accidents.
- Operated various cleaning equipment, including floor scrubbers and vacuums, to enhance efficiency.
- Deep cleaned or replaced flooring, performing stripping, sealing and finishing tasks.
Education
High School Diploma -
NEWARK PUBLIC SCHOOLS
Newark, NJ06.1998
Skills
- Groundskeeping
- Inventory Management
- Damage Reporting
- Maintenance
- Cleaning and sanitizing
- Heavy Lifting
- Facility Maintenance
- Snow Removal
- Waste disposal
- Floor maintenance
- Workplace safety
Timeline
Security Guard
East Orange School District
09.2018 - 06.2024
Security Screener
TSA
05.2016 - 07.2016
Custodian
Plainfield Board of Education
11.2015 - 05.2016
Pse Custodian
United States Postal Service
04.2014 - 06.2014
High School Diploma -
NEWARK PUBLIC SCHOOLS