BRENTON RICHARD

Managed crowd movement to maintain orderly flow during events.

• Provided exceptional customer service to hotel guests, ensuring a positive experience from check-in to check-out
• Efficiently managed guest reservations and room assignments, utilizing computerized systems to maintain accurate records
• Responded promptly and professionally to guest inquiries, concerns, and complaints, resolving issues in a timely manner
• Coordinated with housekeeping staff to ensure clean and well-maintained rooms for incoming guests
• Informed guests about hotel amenities, policies, and procedures upon arrival to enhance their overall stay experience

• Supporting lawn maintenance tasks through mowing and trimming to maintain property upkeep.
• Supporting commercial grounds maintenance to promote consistent site appearance and operational readiness.
• Assisting with horticultural tasks.
• Building positive, long-term customer relationships.
• Using consultative selling skills to address customer needs.
• Multitasking in fast-paced learning environment.

• Repairing electrical circuits, switches, and breakers
• Servicing and installing light fixtures and appliances (stoves, refrigerators, washers, dryers)
• Fixing and replacing toilets, sinks, vanities, disposals, and caulking
• Handling minor carpentry repairs, including doors, window screens, and blinds
• Painting and drywall repair as needed
• Removing bulk trash, including discarded appliances
• Clearing drains and sewer lines