Melissa Davis
Hampstead,MD
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
18
18
years of professional experience
Work History
Administrative Assistant
Carroll County Youth Service Bureau
Westminster , MD
09.2023 - Current
Employment Services Manager
Target Community & Educational Services
Westminster, MD
02.2008 - 05.2023
- I overseen 15 employees. My responsibilities were to make sure all job sites where running properly for our clients. I had to communicate with local business in Carroll County. I have built many relationships in our community.
- I also over seen the Employment Specialist. We would job develop for the client to places them with employment of their choice,
- I have experience with doing timesheets. upload docs, Answering phones, working as a team, working independently as well.
Skills
- Project Management
- Strategic Planning
- Customer Service
- Training and Development
- Scheduling Processes
- Spreadsheet Management
- Communications Management
- Employee Communications
- Employee Engagement
- Client Meetings
- Staff Oversight
- Written and Verbal Communication
- Service Planning
- Interviewing Skills
- Assistance Program Knowledge
- Community Outreach
- Budget Administration
- Client Needs Assessments
- Effective Customer Communication
Timeline
Administrative Assistant
Carroll County Youth Service Bureau
09.2023 - Current
Employment Services Manager
Target Community & Educational Services
02.2008 - 05.2023