Melissa Davis-Shelley
Summary
Results-driven Inventory Professional and Bookkeeper dedicated to optimizing inventory management and improving shipment accuracy. Demonstrated success in resolving discrepancies and maintaining precise financial records, contributing to seamless operations and exceptional customer service. Strong collaborator with a focus on enhancing productivity and resource availability.
Overview
13
13
years of professional experience
Work History
Office Managner/Bookkeeper
Keithan's Gas & Chimney Services
Richmond, VA
09.2025 - Current
- Managed billing processes in the office to ensure accurate financial records. and daily operations.
- Utilized QuickBooks for job entry, invoice processing, payment collection, and check deposits.
- Responded to phone inquiries each day, facilitating effective communication. Organized appointment schedules to enhance operational productivity.
- Collaborated with vendors to order parts and supplies for repairs and preventive maintenance, ensuring timely availability of resources.
Inventory Specialist/Bookkeeper
Rooftop Chimney and Roof Services
Richmond, VA
01.2020 - 04.2025
- Coordinated inventory, stocking and ordering.
- Tracked shipments from suppliers to confirm receipt of goods in a timely manner.
- Monitored database system to prepare and deliver customer orders on time.
- Traced missing material and shipments through vendor and customer communications.
- Coordinated with vendors to ensure timely delivery of goods.
- Identified and resolved inventory problems, including damaged or lost items.
- Coordinated receipt of incoming materials and verified accuracy of items received.
- Created reports on inventory activity, shortages, and overages.
Office Assistant
Magic Sweep
Chesapeake, VA
10.2013 - 01.2020
- Answered telephones, directed calls, and took messages.
- Organized and scheduled meetings and appointments for management.
- Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
- Organized office operations and procedures, such as managing calendars, scheduling appointments, preparing reports and maintaining records.
- Sorted and distributed incoming mail, dispersing to appropriate departments and personnel.
- Provided customer service, addressing inquiries and resolving issues promptly.
Skills
- Billing management
- Inventory management
- Logistics coordination
- Data analysis
- Financial reporting
- Cross-functional collaboration
- Client relations
- Time management
- Issue resolution
- Attention to detail
Timeline
Office Managner/Bookkeeper
Keithan's Gas & Chimney Services
09.2025 - Current
Inventory Specialist/Bookkeeper
Rooftop Chimney and Roof Services
01.2020 - 04.2025
Office Assistant
Magic Sweep
10.2013 - 01.2020