Melissa Day
Palatka,FL
Summary
Court services coordinator with 25 years of experience in criminal court procedures and jury management. Expertise in maintaining accurate records and enhancing communication among judicial personnel. Proven track record of improving operational efficiency within court systems.
Overview
29
29
years of professional experience
Work History
Court Services Coordinator (Jury Manager)
Putnam County Clerk’s Office
Palatka, FL
11.1999 - Current
- Answered inquiries from the public regarding court procedures and policies.
- For almost 20 years I have processed and prepared the records on all appeals filed at the Putnam County Clerk's Office to the Fifth District Court of Appeal and Supreme Court.
- Take Court minutes for distribution to attorneys, staff members, bondsman, and defendants.
- Prepared correspondence to notify parties involved in pending cases.
- Facilitated communication between judicial personnel and other government agencies.
- Created and maintained records related to court proceedings.
- Ensured compliance with applicable laws and regulations governing court operations.
- Developed training materials for new Deputy Clerk's.
- Maintained dockets with current information on all pending court cases.
- Prepared reports such as the monthly JMR (Jury Management Report) and the number of Appeals filed from all courts for senior management review.
- Drug Court Court Clerk for over 10 years.
- Tracked exhibits admitted during court hearings and updated documentation.
- Performed administrative tasks such as filing, typing, copying and scanning documents.
- Work closely with Judges to coordinate jurors and other participants for courtroom proceedings.
- Verified application information to determine indigent status.
- Provided support to judges, attorneys and other court personnel.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Updated and maintained databases with current information.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service either face to face, email, or phone.
- Recognized by management for providing exceptional customer service.
- Handles confidential information with discretion and integrity.
Assistant to Department Heads
St. John’s River Water Management
Palatka, FL
07.1997 - 10.1999
- Assisted organizational efforts by filing, entering data and answering phones.
- Offered reception coverage to relieve staff during absences or breaks.
- Ensured office equipment was operational, stocked with supplies and maintained in a clean condition.
- Stocked inventory and ordered office supplies.
- Received and distributed mail, letters and packages.
- Answered incoming calls and directed them to appropriate personnel or departments.
- Organized and maintained filing systems for documents and records.
- Greeted visitors in a professional manner.
- Maintained positive working relationship with fellow staff and management.
- Coordinated support to facilitate general office operations.
Education
High School Diploma -
Palatka High School
Palatka, FLSkills
- Court procedures (criminal and civil)
- Data entry
- Customer service
- Jury management
- Drug court operations
- Communication skills
- Appeal process
Affiliations
• I enjoy sewing in my spare time.
• I love spending time with my family. My three’s grandsons keep me busy along with helping my mother care for my dad with Parkinson’s.
• I love spending time with my family. My three’s grandsons keep me busy along with helping my mother care for my dad with Parkinson’s.
Accomplishments
• Certificate for Leadership Course
• Recognized by the Clerk of Court's at a Board of County Commissioners meeting after a civil trial. The judge sent an email to the Clerk about how smooth everything went in his courtroom even when I had a death penalty trial going at the same time.
• Recognized by the Clerk of Court's at a Board of County Commissioners meeting after a civil trial. The judge sent an email to the Clerk about how smooth everything went in his courtroom even when I had a death penalty trial going at the same time.
Timeline
Court Services Coordinator (Jury Manager)
Putnam County Clerk’s Office
11.1999 - Current
Assistant to Department Heads
St. John’s River Water Management
07.1997 - 10.1999
High School Diploma -
Palatka High School