Melissa De La Torre
Whitestown,IN
Summary
Customer Service professional with critical thinking skills that thrives in customer facing environments. Tackles challenges with positivity and driven to overcome. Works great alone or with others and consistently exceeds expectations.
Overview
1
1
year of professional experience
Work History
Excursion Specialist
Norweigan Cruise Line
Honolulu, HI
06.2022 - 02.2023
- Researched and analyzed customer feedback to identify areas of improvement.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Completed day-to-day duties accurately and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Understood and followed oral and written directions.
Real Estate Agent
Independant Agent
Carmel , IN
2021 - 2023
- Developed networks with appraisers, lenders, and home inspectors to facilitate real estate transactions.
- Negotiated purchase agreements and contracts with buyers and sellers.
- Prepared comparative market analysis to estimate properties' value.
- Presented properties to potential buyers to address questions or concerns.
Dental Assistant
Yorkville, IL
1997 - 2020
- Fabricated temporary crowns or bridges from impressions taken by the dentist.
- Took digital X-rays of teeth using radiographic equipment.
- Provided chair-side assistance during dental procedures, including passing instruments to the dentist and holding suction devices.
Education
License Of Real Estate - Real Estate
IBREA OF INDIANAPOLIS
01-2021
Certificate of Coronal Polishing And Sealants -
UNIVERSITY OF CHICAGO
Chicago, IL01-2002
Skills
- Customer Relations
- Emergency Response
- Analytical Thinking
- Idea Development and Brainstorming
Languages
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Excursion Specialist
Norweigan Cruise Line
06.2022 - 02.2023
Real Estate Agent
Independant Agent
2021 - 2023
Dental Assistant
1997 - 2020
License Of Real Estate - Real Estate
IBREA OF INDIANAPOLIS
Certificate of Coronal Polishing And Sealants -
UNIVERSITY OF CHICAGO
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