Melissa Denison
Grants Pass,OR
Summary
Compassionate professional with 15+ years of experience in diverse healthcare roles. Skilled in obtainingand recording vital signs and assisting with surgical procedures. Adept in promoting an atmosphere forpatient comfort, quickly building rapport, and easing patient concerns.
Overview
34
34
years of professional experience
Work History
Medical Assistant/ Home Health Aide
Helping Seniors, Llc
Grants, Orissa
04.2023 - Current
- Assisted patient with daily living activities
- Took vital signs such as blood pressure, temperature, pulse rate, and respiratory rate accurately
- Performed basic laboratory tests including collecting specimens and conducting routine tests
- Managed patient medical records by accurately documenting information
- Scheduled appointments for patient, coordinating with Primary Care Physician
- Coordinated referrals to specialists or other healthcare providers based on physician recommendations
- Ensured compliance with HIPAA regulations regarding patient privacy and confidentiality at all times
- Served as a liaison between patients/families and healthcare providers to facilitate smooth communicatiions
- Provided compassionate and skilled nursing care to terminally ill patients in a hospice setting
- Ensured compliance with all regulatory standards related to hospice care delivery
Certified Clinical Medical Assistant
APG Staffing Solutions, LLC
Grants, Orissa
06.2014 - 03.2023
- Provided one-on-one service for 9 clients in home environment, focusing on activities of daily living (ADL), taking vital signs, and mobility assistance
- Collaborated with 7 member healthcare team to maintain patient stability, checking vital signs, performing wound care, administering nebulizer treatments, and recording intake and output
- Established effective communication and professional relationship with 3 clients and family members, providing emotional and spiritual support
- Maintained security and confidentiality of patient information, ensuring compliance with federal regulations (HIPPA)
Certified Medical Assistant
CMA, Caregiver, The Lane Family
Grants Pass, OR
02.2008 - 04.2014
- Served as personal caregiver for client, attending to all needs outlined by individual care plan
- Assisted with transportation, bill paying, and daily living tasks
- Observed and reported any changes in client's mental, physical, or emotional condition or home situation, communicating effectively with 9 member healthcare team
- Client had Chronic Lung disease
Surgical Assistant/Certified Medical Assistant
Theo H
Grants Pass, OR
01.2005 - 01.2008
- Provided administrative support and caring client service for busy surgical practice, assisting with scheduling patient consultations, pre-op visits, procedures at local hospital, referrals to specialists, (oncology), completed pathology forms with diagnosis codes, tracked pathology reports and patient results to referring MD
- Removed sutures/staples, set up sterile field for minor procedures including vasectomies
- Consulted with patient and family with post op instructions
- Assigned by RN supervisor to submit prior authorizations for part D medicare prescriptions
- Filled in for all other specialties at clinic when CMA's had illness or vacation time
- Escorted patients to exam room, checking vital signs, obtaining medical history, and assisting physician with in-office minor surgical procedures and rectal exams
- Certified Medical Coder/Billing (NHA) for all hospital and ER procedures
Certified Medical Biller/Coder
Daniel
Grants Pass, OR
11.2001 - 12.2004
- Bookkeeping, data entry, bank deposits
- Billing/Coding office visits and emergency/ on-call charges
- Insurance authorization and referrals
- Daily ledger, monthly reports, electronic billing, monthly billing statements, prior authorizations and collections.
Certified Medical Coder/Biller, Certified Ophthalmic Assistant
Cascade EyeCare Center
Grants Pass, OR
09.1990 - 08.1997
- Administered diagnostic tests such as visual field testing and corneal topography
- Provided pre-operative instructions to patients undergoing eye surgeries to ensure optimal outcomes
- Assessed patient's ocular health status through detailed history-taking and preliminary examinations
- Conducted specialized testing for glaucoma diagnosis using tools like optical coherence tomography (OCT)
- Trained new ophthalmic assistants on proper techniques for performing various diagnostic tests accurately
- Assisted in the selection and ordering of ophthalmic supplies and equipment
- Provided compassionate care to patients with visual impairments, ensuring their comfort and well-being
- Performed comprehensive eye exams, including visual acuity tests, tonometry, and retinal imaging
- Assisted ophthalmologist in surgical procedures such as cataract extraction and LASIK surgery
- Managed patient flow by scheduling appointments, verifying insurance coverage, and maintaining accurate medical records
Education
Associate's degree - Healthcare
Pacific College of Medical Careers
San Diego, CACertifications and Licenses Medical Coding Certification Medical Billing Certification CCMA Certification Certified Surgical Assistant -
Timeline
Medical Assistant/ Home Health Aide
Helping Seniors, Llc
04.2023 - Current
Certified Clinical Medical Assistant
APG Staffing Solutions, LLC
06.2014 - 03.2023
Certified Medical Assistant
CMA, Caregiver, The Lane Family
02.2008 - 04.2014
Surgical Assistant/Certified Medical Assistant
Theo H
01.2005 - 01.2008
Certified Medical Biller/Coder
Daniel
11.2001 - 12.2004
Certified Medical Coder/Biller, Certified Ophthalmic Assistant
Cascade EyeCare Center
09.1990 - 08.1997
Associate's degree - Healthcare
Pacific College of Medical Careers