Erica J Ashford
Sandusky,Ohio
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
20
20
years of professional experience
6
6
Certificates
Work History
Home Health Aide, Medical Assistant
TLC Home Health of Ohio Inc.
Crestline, OH
10.2022 - Current
- Assisted clients with daily living activities and personal care needs.
- Monitored clients' health conditions and reported changes to healthcare professionals.
- Administered medications as per prescribed schedules and instructions.
- Maintained clean and safe living environments for clients at home.
- Documented client progress and care activities accurately for record-keeping purposes.
- Prepared meals and snacks according to prescribed diets.
- Followed HIPAA regulations to maintain confidentiality of sensitive patient information.
Medical Assistant
Firelands Physician Group Urgent Care
Sandusky, OH
10.2020 - 08.2024
- Assisted physicians with patient examinations and medical procedures.
- Managed patient check-in and check-out processes efficiently.
- Recorded and updated patient medical histories in electronic systems.
- Coordinated laboratory tests and communicated results to patients.
- Maintained cleanliness and organization of examination rooms.
- Supported clinical staff in administrative tasks to enhance workflow efficiency.
- Administered injections, medications and treatments as directed by the physician.
Corporate Health Liaison, Random Drug Screen Coordinator, Medical Assistant, Phlebotomist, Scribe
Firelands Corporate Health Center
Sandusky, OH
06.2012 - 08.2024
- Managed patient inquiries and resolved issues efficiently to improve satisfaction.
- Supported leadership in strategic planning for community health outreach efforts.
- Ensured compliance with relevant legislation when carrying out liaison activities.
- Prepared detailed documents outlining project plans, timelines and budgets.
- Acted as a point of contact for customers, suppliers, partners and other third parties to support the delivery of services.
- Oversaw inventory management for medical supplies and equipment.
- Administered patient care and support in a fast-paced healthcare environment.
- Assisted physicians with examinations, procedures, and patient documentation.
- Coordinated referrals to specialists and ensured follow-up appointments were scheduled.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
- Administered injections, medications and treatments as directed by the physician.
Surgical Technician
Mercy Health Tiffin Hospital
Tiffin, OH
02.2011 - 06.2012
- Assisted surgeons during operations by providing necessary tools.
- Maintained sterile environments to prevent infections during surgeries.
- Collaborated with medical staff to ensure smooth workflow in the operating room.
- Sterilized and organized surgical supplies before and after procedures.
- Educated new staff on best practices for surgical assistance and safety protocols.
- Assisted in prepping and draping of surgical sites.
- Provided support to surgeons during procedures by passing instruments and other materials.
- Operated machines such as suction devices, cautery devices, power drills as directed by physician or surgeon.
- Disposed of contaminated materials following standard infection control policies.
- Maintained accurate records of all surgical instrument counts before and after each procedure.
- Ensured that all specimens were collected properly according to hospital protocol.
- Assisted in post-operative wound care including changing dressings, cleaning incision sites, and administering antibiotics when needed.
- Participated in continuing education courses related to surgical technology practices.
Medical Assistant, Phlebotomist
University Hospital North Ohio Heart Center
Sandusky, OH
11.2005 - 07.2010
- Maintained patient records using electronic health record systems.
- Coordinated patient appointments and managed scheduling for physicians.
- Supported administrative tasks including filing, billing, and insurance verification.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Organized patient charts before each day's clinic sessions began.
- Registered new patients into practice management software program accurately entering demographic information.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
Education
Associate of Applied Science - Registered Nursing Degree
Lorain County Community College
Elyria, OH12.2025
Bachelor of Science - Nursing Degree
Ohio University
Athens, OH12.2025
Prerequisites for Registered Nursing Program -
Bowling Green State University-Firelands Campus
Huron, OH05-2020
Associate of Applied Science - Surgical Technology Degree
Brown Mackie College
Findlay, OH06.2011
National Certified Medical Assistant - Phlebotomist, EKG Technician Degree
Sandusky Career Center
Sandusky, OH05.2004
Early Childhood Education - Early Childhood Care And Education
Sandusky High School
Sandusky, OH05.1999
Skills
- Patient care
- Medication administration
- Electronic health records
- Infection control
- Health education
- Vital signs monitoring
- Medical coding
- Time management
- Team collaboration
- Nutritional meal preparation
- Chronic disease management
- Documentation
- Schedule management
- Wound care
- Clinical documentation and reporting
- First aid and safety
Certification
Associated of Applied Science Surgical Technology
Timeline
Home Health Aide, Medical Assistant
TLC Home Health of Ohio Inc.
10.2022 - Current
Medical Assistant
Firelands Physician Group Urgent Care
10.2020 - 08.2024
Corporate Health Liaison, Random Drug Screen Coordinator, Medical Assistant, Phlebotomist, Scribe
Firelands Corporate Health Center
06.2012 - 08.2024
Surgical Technician
Mercy Health Tiffin Hospital
02.2011 - 06.2012
Medical Assistant, Phlebotomist
University Hospital North Ohio Heart Center
11.2005 - 07.2010
Associate of Applied Science - Registered Nursing Degree
Lorain County Community College
Bachelor of Science - Nursing Degree
Ohio University
Prerequisites for Registered Nursing Program -
Bowling Green State University-Firelands Campus
Associate of Applied Science - Surgical Technology Degree
Brown Mackie College
National Certified Medical Assistant - Phlebotomist, EKG Technician Degree
Sandusky Career Center
Early Childhood Education - Early Childhood Care And Education
Sandusky High School
References
References available upon request.