Melissa DeSteffano
Langhorne,PA
Summary
Hardworking Certified Peer Specialist committed to coaching peers through life challenges. Develops customized plans for individual issues. Possesses strong listening skills, empathy and compassion while advocating for the mental health and well-being of clients.
Overview
23
23
years of professional experience
Work History
Mediical Billing Specialist
Margiotti & Kroll Pediatrics
05.2008 - Current
- Verified patients' insurance coverage, deductibles, insurance carrier payments and remaining balances not covered under policies when applicable
- Adhere to HIPAA regulations and ensure patient confidentiality at all times
- Researched CPT and ICD-10 coding discrepancies for compliance and reimbursement accuracy.
- Accurately completed appropriate claims paperwork, documentation and system entry.
Medical Receptionist
Mercer Bucks Cardiology
09.2001 - 06.2006
- Maintained current and accurate medical records for patients..
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Managed multi-line phone system and pleasantly greeted patients.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Answered phone calls and messages for ten-physician cardiac medical facility, scheduling appointments, and handling patient inquiries.
Education
Certificate - Certified Peer Specialist
The Institue For Recovery
10-2024
Certificate - Computerized Medical Office Assistance
STAR Technical Institute
Philadelphia, PA09-1999
Skills
- WRAP Certified
- Appointment Scheduling
- Mental health awareness
- Medicare and Medicaid process
- Submission of medical claims
- Data Entry
- Medical terminology
- Strong listening skills
- HIPAA Compliant
- Boundary Setting
- Recovery planning
Additional Information
Volunteers with Angels in Motion in Kensington,Philadelphia. Gives out food, clothing, support and offers resources to the homeless and substance addicted in the hopes they can one day recover.
Timeline
Mediical Billing Specialist
Margiotti & Kroll Pediatrics
05.2008 - Current
Medical Receptionist
Mercer Bucks Cardiology
09.2001 - 06.2006
Certificate - Certified Peer Specialist
The Institue For Recovery
Certificate - Computerized Medical Office Assistance
STAR Technical Institute