Melissa DiBattista
Islip,NY
Summary
Dedicated phlebotomist skilled in venipuncture and specimen handling, with a proven track record of mentoring new staff. Known for professionalism, reliability, and the ability to improve patient care through effective collaboration and communication.
Overview
19
19
years of professional experience
Work History
Phlebotomist
Good Samaritan Hospital Medical Center
West Islip, NY
05.2022 - Current
- Collected blood samples using venipuncture and capillary methods, ensuring patient comfort and safety.
- Processed laboratory specimens accurately, adhering to quality control standards and protocols.
- Maintained detailed records of patient interactions and sample collections for compliance with regulations.
- Assisted in training new phlebotomists, sharing best practices for efficient sample collection techniques.
- Collaborated with medical staff to coordinate blood draws and ensure optimal patient care.
- Implemented infection control measures during procedures to enhance safety protocols within the department.
- Mentored junior staff on advanced phlebotomy techniques, fostering skill development and team efficiency.
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Centrifuged blood samples as outlined in clinical protocols.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
- Collaborated with healthcare team to streamline emergency response protocols and improve patient outcomes.
- Trained new staff on emergency room procedures, enhancing team efficiency and knowledge sharing.
- Responded to code blue situations, demonstrating quick decision-making skills in critical scenarios.
- Responded quickly and calmly to emergency situations, providing life-saving measures when necessary.
Mobile Phlebotomist
Apex Laboratory
Melville, NY
11.2011 - 06.2021
- Conducted mobile blood draws in diverse environments, ensuring patient comfort and safety.
- Maintained accurate patient records and specimen labeling for seamless laboratory processing.
- Collaborated with healthcare professionals to coordinate effective patient care and follow-up procedures.
- Trained and mentored junior phlebotomists on best practices and compliance with health regulations.
- Developed strong relationships with patients, fostering trust and improving overall experience during procedures.
- Organized daily work based on collection priority.
- Improved efficiency with accurate and timely completion of blood draws and specimen labeling.
- Fostered positive relationships with clients, generating repeat business through excellent customer service.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Demonstrated adaptability by providing phlebotomy services in various settings such as homes, clinics, and assisted living facilities.
- Exhibited strong organizational skills in scheduling appointments, preparing equipment, and tracking supplies inventory for mobile phlebotomy operations.
- Assisted in training new hires on company policies, procedures, and best practices for mobile phlebotomists.
- Acted as a liaison between patients, healthcare providers, and laboratory staff by effectively communicating relevant information regarding test results or special requests.
- Contributed to team success by collaborating with healthcare professionals on special projects or assignments as needed.
Medical Assistant
ProHealth Care
Westbury, NY
01.2008 - 09.2011
- Administered immunizations and conducted health screenings for pediatric patients.
- Coordinated patient appointments and managed scheduling to optimize workflow efficiency.
- Monitored patient vitals and documented medical histories accurately for physician review.
- Trained new staff on office protocols, enhancing team productivity and service delivery.
- Assisted doctors with exams and procedures, ensuring optimal patient comfort and care.
- Established trusting relationships with patients and families, fostering a positive atmosphere during visits.
- Improved patient confidentiality, rigorously adhered to HIPAA guidelines in all communications and record-keeping.
- Completed EKGs and other tests based on patient presentation in office.
- Measured patient pulse oximetry.
Education
GED -
Lindenhurst
Lindenhurst, NYSkills
- Venipuncture expertise
- Blood culture collection
- Pediatric phlebotomy
- Syringe method
- Order of draw
- Specimen handling
- Patient care
- Multitasking
- Organizational skills
- Reliability
- Professionalism and ethics
- Team collaboration
- Clinical training
- Patient education
Languages
Spanish
Native or Bilingual
Italian
Limited Working
Timeline
Phlebotomist
Good Samaritan Hospital Medical Center
05.2022 - Current
Mobile Phlebotomist
Apex Laboratory
11.2011 - 06.2021
Medical Assistant
ProHealth Care
01.2008 - 09.2011
GED -
Lindenhurst