Melissa Dietz
Danbury,CT
Summary
Reliable Dental Assistant with over 20 years experience. Diligent with the ability to juggle multiple tasks in order to keep the office running efficiently & successfully. Very passionate and committed to providing a positive experience, easing patient anxiety and providing quality dental care to address all patient needs and concerns to improve & maintain overall healthy hygiene.
Overview
27
27
years of professional experience
Work History
Dental Assistant
Landman Dentistry By The Lake
Mahopac, NY
11.2002 - Current
- Prepare rooms with proper instrument set-up & materials needed for procedure.
- Welcome & seat patients in a timely manner addressing any questions or concerns. While managing emergency appointments accordingly.
- Perform general chair-side duties for general dentistry, endo procedures, dental implant and oral surgery.
- Chart existing dentistry & propose needed work to be done.
- Take any necessary digital radiographs, panoramic, CAT scans or 3D impression scans.
- Experienced with Patterson Eaglesoft, Dexis, Carestream, & Metit Software.
- Break-down room, sterilize instruments, clean and sanitize dental tools and equipment thoroughly in order to maintain a sterile environment.
- Responsible for ordering & restocking. Maintaining an organized and well stocked workplace.
- Ability to do clerical tasks of answering phones and scheduling appointments.
Receptionist
A.R. Fanelli Carpentry
Carmel, NY
06.1997 - 09.2004
- Promptly answered large volume of incoming calls daily to resolve customer issues and schedule appointments.
- Gathered job information & client requests as well as resolved customer problems and complaints.
- Responded to inquiries from callers seeking information. Provided written quotes & contracts.
- Managed multiple tasks such as filing and met time-sensitive deadlines.
Education
Associate of Arts - Liberal Arts/Social Science
Westchester Community College
Valhalla, NY06.2002
Skills
- High-Volume Environments
- Makes Efficient Use Of Time
- Hardworking & Reliable
- Digital Radiographs, Panoramic, CAT Scan, & 3D Scanner
- Skilled Multi-Tasker
- Implant Restoration & Oral Surgery
- Nurturing & Knowledgeable
- Provide Friendly & Professional Care
- Passionate & Organized
- Periodontics and Endodontics
- Clerical Support
- Patterson EagleSoft, Dexis, Carestream, & Metit
Timeline
Dental Assistant
Landman Dentistry By The Lake
11.2002 - Current
Receptionist
A.R. Fanelli Carpentry
06.1997 - 09.2004
Associate of Arts - Liberal Arts/Social Science
Westchester Community College
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