Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Melissa Dixon

Melissa Dixon

Wendell,NC

Summary

Results-oriented National Account Manager effective at expanding territories and building retention. Highly organized with excellent communication and planning abilities. Offering 15 years of experience in fast-paced sales environments.

Overview

15
15
years of professional experience

Work History

Director - National Accounts Sales

GFL Environmental
Raleigh, NC
10.2018 - Current
  • Managed, supported and grew business relationships with existing accounts and developed strategies to increase sales and revenue.
  • Decreased process lags and managed 4 national account representatives spanning 28 states.
  • Directed sales support staff in administrative tasks to help sales reps close deals.
  • Improved profit opportunities by cultivating expansion of existing customer base and generating new accounts.

Major Account Representative

Waste Management
Morrisville, NC
06.2007 - 10.2018
  • Met with large national clients to discuss and ascertain needs, tailor solutions and close deals.
  • Effectively developed and implemented sound selling strategies to ensure revenue growth above targets.
  • Built and cultivated long-term quality relationships with over 200 clients by addressing needs and providing superior customer service.
  • Built diverse and consistent sales portfolio.
  • Identified new business opportunities through cold calling, networking, marketing and prospective database leads.

Education

Bachelor of Science - Apparel Merchandising

East Carolina University
Greenville, NC

Skills

  • Customer service
  • Customer rapport
  • Networking skills
  • Goals and performance
  • Business development
  • Territory management
  • Systems and software programs
  • Account management
  • Interpersonal skills
  • Interpersonal Communication
  • Relationship building and management
  • Salesforcecom expertise
  • Proficiency with CRM systems
  • Written Communication
  • Self-Motivated
  • Problem-Solving
  • Excellent Communication

Accomplishments

  • WM Emerald Circle winner 8 times based on exceeding quarterly sales goals.

Timeline

Director - National Accounts Sales

GFL Environmental
10.2018 - Current

Major Account Representative

Waste Management
06.2007 - 10.2018

Bachelor of Science - Apparel Merchandising

East Carolina University
Melissa Dixon