Brian Shank
Murrieta
Summary
Experienced hospitality professional seeking a career position to showcase considerable experience and bring a positive, productive and instructional environment to the workplace. Known for leading by example and creating team environments with an 'all as one' management style that generates trust and respect.
Experienced national accounts leader prepared for this role. Strong track record in strategic account management, client relationship building, and revenue growth. Focused on team collaboration and achieving results, adaptable to changing needs. Skills include negotiation, strategic planning, and leadership. Known for reliability and delivering impactful outcomes.
Overview
40
40
years of professional experience
1
1
Certification
Work History
Director Of National Accounts/Director of Beverage
Kelly Operations Group
01.2017 - Current
- Oversee beverage programs for 160+ locations, enhancing menu variety and quality.
- Implement training programs, boosting staff efficiency and service standards.
- Negotiate vendor contracts, optimizing cost savings and resource allocation.
- Develop sales strategies with marketing, driving revenue growth and brand visibility.
- Lead strategic beverage program management for 160 locations, overseeing menu development, vendor partnerships, and national service contracts while driving operational excellence.
- Streamline operational efficiency through comprehensive contract negotiations, standardized beverage protocols, and systematic implementation of quality control measures.
- Spearhead beverage program transformation through strategic vendor collaborations, enhanced training protocols, and modernized operational standards.
- Direct multi-location beverage operations, optimizing menu performance and establishing robust training systems while managing critical facility service contracts.
- Orchestrate nationwide beverage strategy, integrating menu innovation, vendor relationships, and operational excellence to drive business growth.
Sales Manager
ProSource Wholesale Flooring
01.2014 - 01.2017
- Set and achieve sales goals.
- Conduct product knowledge training.
- Monitor warehouse inventories.
- Collaborate with vendors, contractors, builders and interior designers.
- Advocate on behalf of customers to rectify issues due to defective product.
Director of Outlets
Rancho Bernardo Inn
01.2011 - 01.2014
- Directed and operated 6 food and beverage outlets in a luxury resort.
- Prepared and analyzed menus, staffing and marketing strategies.
- Collaborated with Corporate Sales, Leisure Sales, Front Desk, Golf and other departments.
- Utilize HotSos, Opera, OnTrack, Unifocus and other programs to maximize efficiency and quality.
Asst. Director of Food & Beverage
Viejas Casino
Alpine, CA
01.2007 - 01.2011
- Responsible for high-end food venues.
- Ensure proper training and service protocols.
- Direct managers and staff of 100+ team members.
- Manage beverage portfolio for the casino.
- Oversee bar and floor staff.
- Schedule & train 15 Front of the House Managers.
- Develop and implement department goals & training.
- Assist Director in producing and presenting annual budgets.
Operations Manager
Disney Regional Entertainment - ESPN Zone
Anaheim, CA
01.2005 - 01.2007
- Responsible for daily operations of ESPN Zone in Anaheim.
- Supervise staff and ensure guest satisfaction.
- Enforce Disney employee responsibilities and code of conduct.
General Manager
Visco Entertainment
San Diego, CA
01.2003 - 01.2005
- Operate full-service restaurant/nightclubs Deco's and Crudo.
- Oversee construction, staffing, training and daily operations of Crudo.
- Develop and implement policies and procedures for Deco's and Crudo.
Manager / DJ
The Bitter End
San Diego, CA
01.1994 - 01.2002
- Responsible for daily operations.
- Develop budgets, train staff, order liquor, and handle close-out duties.
- Manage music and video formatting for the property.
Entertainment Manager
E Street Alley
San Diego, CA
01.1991 - 01.1994
- Manage music formatting, marketing and advertising.
- Select entertainment including DJs and other performers.
- Work with media to market and advertise the company.
Manager
McCormick & Schmick's
San Diego, CA
01.1989 - 01.1991
- Responsible for daily operations of the restaurant & nightclub.
- Supervise staff, manage cash, and oversee entertainment.
DJ
McFadden Ventures
San Diego & Sacramento, US
01.1986 - 01.1989
- Responsible for music formatting and maintenance of all A/V equipment.
Education
General Education -
Grossmont College
La Mesa, CA01.1984
Economics -
Southwestern College
Chula Vista, CA01.1983
High School Diploma -
Bonita Vista High School
Chula Vista, CA01.1983
Skills
- Operations Management
- Team Leadership
- Budget Management
- Staff Training
- Beverage Operations
- Contract Negotiation
- Sales Management
- Customer Service
- Inventory Management
- Revenue Management
- Event Management
- Marketing Strategy
- Relationship management
- Pricing strategy
- Revenue growth
- Territory management
Account development
Industry networking
Goal oriented
Client relationship building
Strategic planning
Certification
Level 1 Sommelier
Timeline
Director Of National Accounts/Director of Beverage
Kelly Operations Group
01.2017 - Current
Sales Manager
ProSource Wholesale Flooring
01.2014 - 01.2017
Director of Outlets
Rancho Bernardo Inn
01.2011 - 01.2014
Asst. Director of Food & Beverage
Viejas Casino
01.2007 - 01.2011
Operations Manager
Disney Regional Entertainment - ESPN Zone
01.2005 - 01.2007
General Manager
Visco Entertainment
01.2003 - 01.2005
Manager / DJ
The Bitter End
01.1994 - 01.2002
Entertainment Manager
E Street Alley
01.1991 - 01.1994
Manager
McCormick & Schmick's
01.1989 - 01.1991
DJ
McFadden Ventures
01.1986 - 01.1989
Economics -
Southwestern College
High School Diploma -
Bonita Vista High School
General Education -
Grossmont College