Melissa Dunworth
Henderson,NV
Summary
Dedicated pharmacy manager with a track record of overseeing daily operations and training staff. Recognized for optimizing patient care and managing inventory to ensure medication availability. Ready to drive improvements in pharmacy services.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Data Entry Pharmacy Technician
Assist Care Pharmacy
Las Vegas, Nevada
02.2020 - Current
- Processed medication orders accurately and efficiently for patient prescriptions.
- Maintained up-to-date patient records in pharmacy management systems.
- Resolved discrepancies between insurance coverage and medication costs.
- Processed customer orders, insurance claims, and payments in a timely manner.
- Scheduled deliveries of medications to nursing homes or other facilities as needed.
- Participated in continuing education activities related to pharmacy operations.
- Performed data entry of patient prescriptions into the pharmacy system.
- Created new customer profiles and updated demographics, allergies, and new medications in pharmacy computer systems.
- Processed insurance claims and handled billing inquiries to ensure customer satisfaction.
Pharmacy Manager
Assist Care Pharmacy
Las Vegas, Nevada
05.2019 - 02.2020
- Oversaw daily pharmacy operations and staff scheduling for effective service delivery.
- Managed inventory levels to ensure availability of medications and supplies.
- Trained and mentored pharmacy staff on policies and procedures.
- Collaborated with healthcare professionals to optimize patient care strategies.
- Conducted regular audits to enhance operational efficiency and quality control.
- Ordered supplies needed for pharmacy and kept tabs on inventory levels.
- Communicated with patients with compassion while keeping medical information private.
Pharmacy Technician
Assist Care Pharmacy
Las Vegas, Nevada
04.2004 - 05.2019
- Dispensed medications accurately according to prescriptions and patient profiles.
- Managed inventory levels and ordered supplies to ensure availability.
- Assisted pharmacists with patient consultations and medication therapy management.
- Maintained cleanliness and organization of the pharmacy workspace consistently.
- Processed prescription insurance claims efficiently using pharmacy software systems.
- Monitored expiration dates of medications and managed proper disposal processes.
- Teamed with peers, technicians and pharmacists to prioritize and complete orders.
Education
Cosmetology - General Academics / Cosmetology
Euphoria Academy
Henderson, NV08-2005
Some College (No Degree) -
CCSN
W CharlestonSkills
- Medication order processing
- Pharmacy management systems
- Insurance claim processing
- Patient record maintenance
- Inventory management
- Customer relationship management
- Record preparation
- Appointment scheduling
- Office administration
- Multi-line telephone operation
- Business administration
- Bookkeeping
- Meeting preparation
- Office management
Certification
- Pharmacy License Continuing Education
References
References available upon request.
Timeline
Data Entry Pharmacy Technician
Assist Care Pharmacy
02.2020 - Current
Pharmacy Manager
Assist Care Pharmacy
05.2019 - 02.2020
Pharmacy Technician
Assist Care Pharmacy
04.2004 - 05.2019
Cosmetology - General Academics / Cosmetology
Euphoria Academy
Some College (No Degree) -
CCSN
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