Melissa Eikenberry

• Educated clients on proper exercise techniques, reducing risk of injury during workouts.
• Motivated clients to stay on track with fitness goals with positive and friendly approach.
• Trained clients during strength training, cardio vascular exercise, and stretching.
• Assisted clients with personal fitness goals through realistic objectives.

• Regularly updated personal training staff members on industry trends, new exercise techniques, and relevant research findings to ensure delivery of top-notch services.
• Established strong relationships with clients by fostering a supportive and motivational environment conducive to achieving their fitness goals.
• Developed a successful team of personal trainers by providing ongoing mentoring, coaching, and professional development opportunities.
• Improved overall gym revenue by upselling personal training packages and promoting additional services such as group classes, nutrition counseling, and workshops.
• Enhanced client satisfaction by developing personalized fitness programs tailored to individual goals and needs.
• Implemented effective marketing strategies for personal training services through social media platforms, email campaigns, and local advertising efforts.

Training both private and small group fitness classes with a variety of formats. Silver Sneakers, children’s martial arts, Bootcamps, strength training, Pilates, Somatic Healing Yoga, Zumba, cardio kickboxing, Barre Above are all offered at FitMix.

• Managed day-to-day business operations.
• Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
• Increased customer satisfaction by providing high-quality services and timely communication.
• Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
• Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
• Consulted with customers to assess needs and propose optimal solutions.
• Kept all building areas and equipment functional and well-organized to promote business performance.
• Facilitated open communication channels among staff members, promoting teamwork for enhanced performance.

Hired & trained fellow trainers and group fitness coaches to be present and attentive to clients. Met training sales goals and expectations.