Melissa Elliott
Wheatland,MO
Summary
Resourceful Customer Service Representative known for high productivity and efficient task completion. Specialized in communication, problem-solving, and time management skills, ensuring smooth operations in customer service environments. Excel in listening, empathy, and patience, which are crucial for addressing customer needs effectively and building positive relationships.
Overview
9
9
years of professional experience
Work History
Agricultural Worker Production
Flora Farms Cultivation Facility
Humansville, Missouri
04.2023 - 05.2025
- Identified plant diseases through visual inspection then took corrective measures when necessary.
- Harvested crops at the appropriate time, ensuring quality control standards were met.
- Worked with cross-functional teams to achieve goals.
- Operated equipment and machinery according to safety guidelines.
- Worked effectively in team environments to make the workplace more productive.
Community Support Worker
West Central Missouri Community Action Agency
Appleton City, Missouri
09.2020 - 02.2022
- Maintained accurate records of client progress, services provided, and any issues encountered.
- Collaborated with community members to educate public regarding issues such as drug abuse prevention and traffic safety.
- Facilitated recreational activities that encouraged socialization and skill development.
- Developed positive relationships with clients while maintaining professional boundaries.
Breastfeeding Peer Counselor
Hickory County Health Department
Hermitage, Missouri
09.2016 - 08.2020
- Screened clients for variety of health risk factors to make appropriate referrals.
- Maintained accurate records documenting client interactions, services provided, and progress made towards goals.
- Coordinated grant-related activities to obtain funding for health education programs.
- Facilitated group discussions on strategies for successful breastfeeding experiences.
- Collaborated with public relations team to organize and promote education programs and special events.
Marketing Manager
Hickory County Health Department
Hermitage, MO
03.2017 - 08.2019
- Performed market analysis to better understand target audiences.
- Drafted press releases announcing new products or services.
- Ensured compliance with all applicable laws related to advertising and promotions.
- Developed and managed digital marketing campaigns.
Education
Associate of Applied Business - General Business
Kansas City Kansas Community College
Kansas City, KS05-2004
Child Development Associate Degree -
Metropolitan Community College
Kansas City, MO05-2002
Skills
- Relationship building
- Teamwork
- Effective communication
- Problem solving
- Organizational skills
- Time management
- Computer skills
- Customer relations
- Crop harvesting
- High-energy attitude
References
References available upon request.
Timeline
Agricultural Worker Production
Flora Farms Cultivation Facility
04.2023 - 05.2025
Community Support Worker
West Central Missouri Community Action Agency
09.2020 - 02.2022
Marketing Manager
Hickory County Health Department
03.2017 - 08.2019
Breastfeeding Peer Counselor
Hickory County Health Department
09.2016 - 08.2020
Associate of Applied Business - General Business
Kansas City Kansas Community College
Child Development Associate Degree -
Metropolitan Community College