Melissa Ensey
Littleton,CO
Overview
9
9
years of professional experience
1
1
Certification
Work History
Patient Care Assistant
UCHealth Highlands Ranch Hospital
Highlands Ranch, CO
08.2024 - Current
- Assisted nurses with daily patient care tasks, ensuring timely and efficient medical support.
- Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
- Demonstrated strong teamwork skills by collaborating effectively with colleagues and other healthcare professionals to achieve optimal patient outcomes.
- Promoted a positive patient experience by actively listening and empathizing with their needs and emotions.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Enhanced patient comfort by providing compassionate and attentive care.
- Aided in the prevention of bedsores through regular repositioning of patients according to care plans.
- Supported patient mobility needs with correct assistive devices and proper body mechanics to prevent injuries.
Produce Clerk
Harris Teeter
Millsboro, DE
07.2023 - 06.2024
- Stocked produce, ensuring consistent quality.
- Guided shoppers to desired items.
- Prepared assorted fruit and vegetable trays as required.
Team Member
Papa John's
Raleigh, NC
06.2021 - 05.2023
- Held a part-time remote position.
- Resolved customer complaints through SMG
- Found the best solution to each individual situation
- Resolved complaints in a timely manner
- Collaborated with general managers to determine effective solutions.
Shopper
Instacart
Colorado, Delaware
10.2021 - 03.2022
- Shopped for customer's items quickly and efficiently
- Communicated with customers through chat to ensure that replacements were sufficient
- Followed safety procedures to ensure safe food handling
Sorting Associate
Amazon Warehouse
Seaford, DE
10.2021 - 03.2022
- This was an overnight position
- Sorted packages into correct bins quickly and correctly
- Closed bins and prepared them for delivery
- sorted bins onto correct carts for delivery drivers
- Left this job because I could not do overnights and take care of two children
Delivery Driver
Papa Johns
Lone Tree, CO
06.2016 - 06.2018
- Delivered orders in a friendly, timely manner
- Ensured orders were correct and complete prior to delivery
- Assisted in making, cutting and boxing orders
- Answered phones, placed orders through the POS system
- Assigned multiple orders together to maximize efficiency
- Assisted in closing and opening the store
- Completed cleaning tasks
- Prior shift lead experience
Rural Carrier Associate
UNITED STATES POSTAL SERVICE (USPS - Part Time)
Highlands Ranch, CO
07.2017 - 05.2018
- Loaded the mail truck with Amazon packages efficiently and in a timely manner
- Delivered packages to correct houses as quickly as possible while under limited supervision
Education
Some College - Associates of Arts
Arapahoe Community College
Littleton, CO02.2013
High - High School
Littleton High School
Littleton, CO05.2004
Skills
- Empathetic
- Patient care
- Team player
- Active learner
- Customer support
- Cash Handling
- Delivery Driver Experience
- Food Handling
- Produce Experience
- Shift Management
- Typing
- Phone etiquette
- Time management
- Package handling
Certification
BLS certified
Additional Information
There are gaps of employment due to focusing on the care of my two children.
Timeline
Patient Care Assistant
UCHealth Highlands Ranch Hospital
08.2024 - Current
Produce Clerk
Harris Teeter
07.2023 - 06.2024
Shopper
Instacart
10.2021 - 03.2022
Sorting Associate
Amazon Warehouse
10.2021 - 03.2022
Team Member
Papa John's
06.2021 - 05.2023
Rural Carrier Associate
UNITED STATES POSTAL SERVICE (USPS - Part Time)
07.2017 - 05.2018
Delivery Driver
Papa Johns
06.2016 - 06.2018
Some College - Associates of Arts
Arapahoe Community College
High - High School
Littleton High School