Sophia Young
Easton,PA
Summary
I am a dedicated student, worker, and determined self-starter who can bring kindness, compassion, and professionalism to any position. I am currently enrolled at Northampton Community College, pursuing a degree in Health Sciences and applying to St. Lukes School of Nursing.
Knowledgeable of SLUHN values and expectations with a solid background in hospitality and customer service. Successfully ensured patient satisfaction through teamwork and attentive service. Demonstrated exceptional interpersonal skills and adaptability in a healthcare setting.
Overview
4
4
years of professional experience
Work History
Patient Care Assistant
St. Luke's University Health Network
03.2025 - Current
- Assisted nurses with daily patient care tasks, ensuring timely and efficient medical support.
- Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
- Demonstrated strong teamwork skills by collaborating effectively with colleagues and other healthcare professionals to achieve optimal patient outcomes.
- Promoted a positive patient experience by actively listening and empathizing with their needs and emotions.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Enhanced patient comfort by providing compassionate and attentive care.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Hostess
St. Luke’s University Health Network
01.2024 - 03.2025
- Supported individuals in selecting meals according to their current nutrition care orders through verbal communication.
- Regularly collaborates with the patient care team to address any challenges with patients who may be in isolation or unable to select from the menu, aiming to understand their preferences or any requests from their families.
- Responds promptly and courteously to patient calls, ensuring requests align with their prescribed nutritional care.
- Provides patients with essential information about dietary options.
- Maintain knowledge of a various prescribed diets
Shift Lead
Owowcow Creamery
08.2021 - 02.2024
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and organized work environment, ensuring safety standards were met consistently.
- Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
- Trained and mentored new employees to maximize team performance.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Education
AAS - Health Sciences
Northampton Community College
Bethlehem, PA05-2026
Skills
- Adaptability
- Compassionate
- Patient Experience
- Strong Customer Service
- Empathetic
- Collaborative
- Dependable
- Effective multitasking
- Patience and empathy
LANGUAGES
English
Timeline
Patient Care Assistant
St. Luke's University Health Network
03.2025 - Current
Hostess
St. Luke’s University Health Network
01.2024 - 03.2025
Shift Lead
Owowcow Creamery
08.2021 - 02.2024
AAS - Health Sciences
Northampton Community College
Similar Profiles
Shantel CastroShantel Castro
Virtual Care Coordinator at St. Luke's University Hospital & Health NetworkVirtual Care Coordinator at St. Luke's University Hospital & Health Network
Kailee EdingerKailee Edinger
Registered Nurse, APU at St. Luke's University Health NetworkRegistered Nurse, APU at St. Luke's University Health Network
Paige KressmanPaige Kressman
Registered Nurse at St Luke's University Health NetworkRegistered Nurse at St Luke's University Health Network