Melissa Erickson
Fargo,ND
Summary
Dynamic healthcare leader with extensive experience at Sanford Health, specializing in program management and interdisciplinary collaboration. Successfully spearheaded initiatives that improved patient outcomes and operational efficiency, underscoring a commitment to quality improvement. Renowned for establishing strategic partnerships and adept conflict resolution skills, with a keen attention to detail in complex healthcare settings. Aimed at continuing to drive innovative solutions that enhance care delivery.
Overview
28
28
years of professional experience
1
1
Certification
Work History
DIRECTOR OF CM, CDI, UM and Community Programs
Sanford Health
Fargo, ND
10.2020 - Current
- Partnered with diverse external agencies to enhance patient outcomes.
- Facilitated the introduction of interdisciplinary rounding with hospitalists assigned to units.
- Enhanced partnerships with ND Medicaid to boost patient coverage opportunities.
- Coordinated seamless handoffs for high-risk patients transitioning to outpatient services.
- Executed successful implementation of addressing social drivers of health inpatients through case management.
- Enhanced available services at shelters while integrating metric tracking mechanisms.
- Enhanced length of stay metric.
Director of Nephrology, Transplant and Dialysis
Sanford Health
Fargo, ND
11.2019 - 10.2020
- Achieved successful completion of CMS audit through effective management of operational processes.
- Executed strategies for transplant advancements to optimize patient treatment standards.
- Established spiritual support services at outpatient dialysis facility.
Director of Endoscopy and Gastroenterology
Sanford Health
06.2019 - 10.2020
- Supported professional growth through effective coaching.
- Assisted with organizing and implementing the 2018 Sanford GI Symposium.
- Played a key role in setting up and initiating the new colon screening facility.
- Introduced RN triage position to improve patient care at Sanford Center for Digestive Health Clinic.
Clinic Supervisor
Sanford Health
05.2016 - 06.2019
- Developed RN triage role, enhanced Press Ganey ratings, facilitated and co-led numerous meetings, contributed to organizing Sanford GI conference.
- Introduced collaborative care frameworks to enhance team-based management of patient treatments.
Team Supervisor RN
Noridian Healthcare Solutions
05.2014 - 05.2016
- Supervised up to 40 nurses and support staff in completing claim reviews for Part A appeal claims through CMS contract employer
- Lead for various CMS audits, elected as ambassador for Noridian to travel to various hospitals to discuss appeal process
- Worked with LEAN consultants to assist in improving claim process time and quality
Inpatient Endoscopy RN
Sanford Health
02.2011 - 04.2014
- Admit, educate, sedate, and recover patients throughout their endoscopy and nurse procedures
- Assist Gastroenterology physicians during endoscopy procedures
- Completed nurse preceptor class and was preceptor for new inpatient RN's hired to the department
- Completed charge class to assist with running endoscopy department in lead role
Inpatient Psychiatric RN
Medcenter One
10.2005 - 01.2011
- Handled paperwork related to both admission and discharge of patients with psychological disorders.
- Assessed patient behaviors and guided them towards appropriate actions.
- Supported weekend programming events.
- Completed charge nurse training program and assumed role on unit as charge nurse.
- Gained cross-training experience in outpatient mental health settings.
Front Desk Clerk
Radisson
06.2004 - 08.2007
Employment Specialist
East Bay Mental Health
06.2002 - 06.2004
Case Manager
Community Living Services
03.2001 - 05.2002
Student Assistant
MSUM Livingston Lord Library
08.1997 - 09.2001
Education
Master of Science - Nursing Leadership
Rasmussen University
Fargo, ND06-2025
Bachelor of Science of Nursing -
Medcenter One College of Nursing
Bismarck, ND05.2008
Bachelor of Arts -
Minnesota State University Moorhead
Moorhead, MN05.2001
Skills
- Strengths
- Healthcare management
- Interdisciplinary collaboration
- Team leadership
- Conflict resolution
- Quality improvement
- Self motivation
- Strategic partnerships
- Attention to detail
- Program management
- Continuous improvement
- Performance improvement
Certification
Certified Gastroenterology Registered Nurse, American Board of Certification for Gastroenterology Nurses, 05/01/18 - 12/01/23
Affiliations
- Horace Hawks Shooting League Head Coach for three years and continue to be assistant coach
- Lutheran Church of the Cross - Grace Garden Committee Member
Timeline
DIRECTOR OF CM, CDI, UM and Community Programs
Sanford Health
10.2020 - Current
Director of Nephrology, Transplant and Dialysis
Sanford Health
11.2019 - 10.2020
Director of Endoscopy and Gastroenterology
Sanford Health
06.2019 - 10.2020
Clinic Supervisor
Sanford Health
05.2016 - 06.2019
Team Supervisor RN
Noridian Healthcare Solutions
05.2014 - 05.2016
Inpatient Endoscopy RN
Sanford Health
02.2011 - 04.2014
Inpatient Psychiatric RN
Medcenter One
10.2005 - 01.2011
Front Desk Clerk
Radisson
06.2004 - 08.2007
Employment Specialist
East Bay Mental Health
06.2002 - 06.2004
Case Manager
Community Living Services
03.2001 - 05.2002
Student Assistant
MSUM Livingston Lord Library
08.1997 - 09.2001
Master of Science - Nursing Leadership
Rasmussen University
Bachelor of Science of Nursing -
Medcenter One College of Nursing
Bachelor of Arts -
Minnesota State University Moorhead
Similar Profiles
Skya BrandonSkya Brandon
Registered Nurse, Intensive Care Unit at Sanford HealthRegistered Nurse, Intensive Care Unit at Sanford Health
MOLLY HARPERMOLLY HARPER
Patient Access Representative at Sanford HealthPatient Access Representative at Sanford Health
Aubrey PrestonAubrey Preston
RN Pre/post Operative at Sanford HealthRN Pre/post Operative at Sanford Health
Ashley RanumAshley Ranum
Dialysis Registered Nurse at Sanford HealthDialysis Registered Nurse at Sanford Health
Molly HansonMolly Hanson
Design Consultant at Floor To Ceiling Carpet OneDesign Consultant at Floor To Ceiling Carpet One