- DIY and Home Improvement has always been in my life I have refurbished several homes with the various skills taught to me by my father who owned and operated his own home improvement business I've always had an interest in the building of something new or restoring original work The satisfaction of personally completing projects drives me
Melissa Eroh
Oviedo,FL
Summary
Highly adaptable professional with a demonstrated history of achievement in collaborative and independent work environments. Known for quick grasp of new concepts and ability to excel under pressure. Self-assured and dependable individual driven by a solid foundation of core values, seeking to apply extensive knowledge and experiences in a purposeful manner.
Overview
35
35
years of professional experience
Work History
Food and Beverage Server
Twin Rivers Golf Course
06.2019 - Current
- Provide courteous, friendly service while multitasking in fast-paced environment.
- Greet guests warmly to foster welcoming environment.
- Maintain a clean and organized dining area for an enjoyable guest experience.
- Assist management with inventory, optimizing stock levels, and reducing waste.
- Open and close location counting drawers and managing security monitor shift changes to uphold successful operations.
- Manage staff scheduling and coordination of restaurant events to ensure smooth operations and minimal conflicts.
Assistant Sales Manager
Orangetheory Fitness
10.2020 - 12.2021
- Resolved customer issues promptly, maintaining high levels of customer satisfaction and trust in the brand.
- Trained new hires on product knowledge, enhancing their ability to sell confidently and successfully close deals.
- Developed strong client relationships for repeat business and increased referrals.
- Completed store opening and closing procedures by counting drawers and managing security.
- Achieved sales targets consistently by driving daily sales activities and managing the sales pipeline effectively.
Processing Mgr. / Loan Officer
First Choice Lending Mtg. Corp.
01.1999 - 01.2000
Closing and Processing Mgr.
Decision One Mtg.
01.1998 - 01.1999
Funding Mgr.
Upland Mtg. Corp.
01.1997 - 01.1998
Funding Team Leader Mgr.
ContiMortgage
01.1990 - 01.1997
Document Review Specialist 1993-95
Senior Cashier Representative 1991-93
Customer Service Representative 1990-91
Document Review Specialist
ContiMortgage
01.1993 - 01.1995
Senior Cashier Representative
ContiMortgage
01.1991 - 01.1993
Customer Service Representative
ContiMortgage
01.1990 - 01.1991
Education
High School Diploma -
St Huberts High School For Girls
Philadelphia, PASkills
- Detail Oriented
- Highly Dependable
- Customer service
- Data entry
- Conflict resolution
- Scheduling
- Paperwork processing
- Administrative support
Experience
- Organizing internal operations
- Maintaining client relationships
- Manage employees daily work flow
- Multiple task in a fast paced environment
- Ensuring validity of RESPA guidelines
- Managing the reporting status of loans daily and monthly projections
- Staffing and training of new employees
- Controlling the sale of bulk loans
- Customer service
- Analyze, construct and implement efficient procedures
- Quality control and audits
- Structuring and processing of loans to suit borrowers needs
Interests
Timeline
Assistant Sales Manager
Orangetheory Fitness
10.2020 - 12.2021
Food and Beverage Server
Twin Rivers Golf Course
06.2019 - Current
Processing Mgr. / Loan Officer
First Choice Lending Mtg. Corp.
01.1999 - 01.2000
Closing and Processing Mgr.
Decision One Mtg.
01.1998 - 01.1999
Funding Mgr.
Upland Mtg. Corp.
01.1997 - 01.1998
Document Review Specialist
ContiMortgage
01.1993 - 01.1995
Senior Cashier Representative
ContiMortgage
01.1991 - 01.1993
Funding Team Leader Mgr.
ContiMortgage
01.1990 - 01.1997
Customer Service Representative
ContiMortgage
01.1990 - 01.1991
High School Diploma -
St Huberts High School For Girls
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