Melissa Estrada
Phoenix,AZ
Summary
Dedicated housekeeping professional with extensive experience at Leclerc Foods, excelling in maintaining high cleanliness standards and enhancing customer satisfaction. Proven expertise in deep cleaning and effective teamwork, utilizing eco-friendly practices to promote sustainability. Recognized for training staff and streamlining processes, ensuring compliance with health and safety regulations.
Overview
7
7
years of professional experience
Work History
Housekeeper
Self-employeed
Phoenix, AZ
11.2023 - 02.2026
- Managed daily cleaning schedules to ensure timely completion of tasks across various residential properties.
- Utilized eco-friendly cleaning products to enhance sustainability practices in household maintenance.
- Developed customized cleaning plans based on client preferences and specific property needs.
- Trained new staff members on efficient cleaning techniques and safety protocols for optimal performance.
- Maintained high standards of cleanliness, resulting in consistent positive feedback from clients.
- Coordinated deep cleaning projects, ensuring thorough attention to detail in all areas of the home.
- Streamlined workflow processes, improving overall efficiency and client satisfaction rates within services provided.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
Over Night Cleaner
Leclerc Foods
440 S 51st Ave Phoenix Az 85043
01.2019 - 11.2023
- Maintained cleanliness in food production areas to ensure compliance with health and safety standards.
- Operated industrial cleaning equipment for efficient sanitation of facilities and surfaces.
- Disposed of waste materials following regulatory guidelines to promote environmental sustainability.
- Collaborated with team members to complete nightly cleaning tasks efficiently and effectively.
- Reported maintenance needs or hazards promptly to management for timely resolution.
- Assisted in training new staff on proper cleaning procedures and safety protocols.
- Implemented best practices in sanitation to enhance overall workplace hygiene and safety compliance.
- Increased customer satisfaction by maintaining clean restrooms and replenishing supplies as needed.
- Provided excellent customer service when interacting with patrons, addressing inquiries or directing them to appropriate personnel.
- Completed nightly cleaning tasks efficiently to prepare the facility for daily operations on schedule.
Education
High School Diploma -
Tolleson High School
Tolleson, AZ05.2010
Skills
- Teamwork
- Housekeeping
- Customer service
- Bathroom cleaning
- Mopping and sweeping
- Vacuuming and sweeping
- Customer service-focused
- Excellent oral and written communication
- Deep cleaning expertise
Timeline
Housekeeper
Self-employeed
11.2023 - 02.2026
Over Night Cleaner
Leclerc Foods
01.2019 - 11.2023
High School Diploma -
Tolleson High School