Open To Work
Melissa Fagan
Management
Tulsa,OK
Summary
Warehouse worker with extensive experience in inventory management and quality control. Proficient in operating material handling equipment, enhancing operational efficiency. Strong problem-solving skills contribute to team success and productivity improvements.
Overview
15
15
years of professional experience
Work History
Warehouse Worker
Macys Logistics and Operations
Tulsa, Oklahoma
09.2020 - Current
- Operated material handling equipment to efficiently transfer products between locations.
- Coordinated workflows and daily tasks to enhance team collaboration and efficiency.
- Inspected incoming goods for quality assurance before stocking.
- Maintained warehouse cleanliness to ensure a safe working environment.
- Prepared and completed orders according to delivery or pickup schedules.
- Utilized pallet jacks for relocating items within warehouse facilities.
- Tracked order progress using scanners and computer systems to ensure timely deliveries.
- Investigated shipping errors and damage reports to promptly resolve issues and minimize disruptions.
assistant manager
IHOP LLC
Tulsa, Oklahoma
06.2011 - 05.2018
- Trained and mentored new staff on customer service techniques and operational processes, improving team effectiveness.
- Supervised daily operations to ensure service standards and operational efficiency.
- Resolved customer complaints promptly, fostering satisfaction and loyalty.
- Coordinated inventory management to optimize stock levels for menu items.
- Ensured compliance with safety regulations and company policies throughout operations.
- Assisted in employee scheduling to optimize labor costs and ensure coverage.
- Maintained current knowledge of company products and services to assist customers effectively.
- Completed thorough opening, closing, and shift change procedures to uphold operational standards.
Education
High School Diploma -
Tulsa Central High School
Tulsa, OK05-1991
Skills
- Warehouse logistics
- Inventory oversight and tracking
- Logistics and equipment handling
- Supply chain management
- Quality control and assurance
- Pick-list processing
- Barcode scanning
- Manual dexterity
- Skid building
- Attention to detail
- Effective communication
- Verbal and written communication
- Team collaboration
- Problem solving
- Self-motivation and discipline
- Cleaning and organization
Timeline
Warehouse Worker
Macys Logistics and Operations
09.2020 - Current
assistant manager
IHOP LLC
06.2011 - 05.2018
High School Diploma -
Tulsa Central High School