Melissa Fason
Russellville,AR
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure a new opportunity.
Overview
8
8
years of professional experience
Work History
Freelance Transcriber
Rev.com
04.2021 - Current
- Maintained confidentiality, handling sensitive information with discretion across various industries.
- Streamlined transcription process through the utilization of advanced software tools and technologies.
- Consistently met strict deadlines.
- Promoted clarity in transcripts with meticulous attention to grammar, punctuation, and syntax rules.
- Followed specific guidelines and style rules to meet requirements and maintain consistency.
Asset Protection Customer Specialist
Walmart Supercenter
06.2019 - Current
- Assisted customers with exceptional customer service.
- Monitored suspicious activity.
- Prevented loss of company assets.
- Kept detailed documentation of suspicious activity and asset recovery.
- Cooperated with a team to simultaneously manage job demands and personnel needs (i.e Coverage for breaks and shift ends).
- Trained newer associates.
- Kept entrance area clean and safe.
- COVID19 Additional Job Requirement: "Health Ambassador” Role— actively kept customers safe through regular sanitation of equipment and encouragement of proper mask usage and social distancing.
Cashier/Self-Checkout Host
Walmart Supercenter
02.2018 - 06.2019
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Solved self-checkout register errors.
- Restocked and organized merchandise in front lanes.
- Prevented loss by vigilantly monitoring potential theft or fraud situations in store.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Kept areas clean and safe.
- Acted as a liaison between customers and store staff, facilitating communication to ensure all parties were informed about ongoing issues or updates regarding self-checkout machines.
Youth Leader
The Lord’s Church
06.2016 - 09.2017
- Created lesson plans.
- Served as a positive role model for young individuals, demonstrating responsible decision-making skills and ethical behavior.
- Taught youths (ages 6-16) in a classroom setting.
- Supervised nursery children (ages 1-4).
- Planned and supervised field trips and overnight lock-ins for youths (ages 6-16).
- Managed money during fundraising activities.
- Cleaned, supplied, and locked classroom regularly.
Education
Bachelor's in International Studies -
Arkansas Tech University
12.2023
Skills
- Teamwork
- Self-motivation and discipline
- Creativity
- Multi-tasking
- Organization
- Communication
- Research
- Problem-solving
- Adaptability
- Customer Service
- Microsoft Office
- Attention to Detail
Languages
English
Native or Bilingual
Japanese
Limited Working
Timeline
Freelance Transcriber
Rev.com
04.2021 - Current
Asset Protection Customer Specialist
Walmart Supercenter
06.2019 - Current
Cashier/Self-Checkout Host
Walmart Supercenter
02.2018 - 06.2019
Youth Leader
The Lord’s Church
06.2016 - 09.2017
Bachelor's in International Studies -
Arkansas Tech University
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