Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Melissa Fermin

Miami,FL

Summary

Driven Paralegal successful at thriving in high stress, high-pressure environments and situations involving constant change and vast ambiguity in data and instruction.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Paralegal

MSPG Law Group
11.2022 - Current
  • Communicated with clients, opposing counsel and court personnel to keep all parties informed on case updates.
  • Assisted in preparation of settlement proposals and agreements to help attorneys negotiate settlement in best interest of client.
  • Assisted counsel in preparing answers, providing documentation, and information for discovery request.


Legal Case Manager

Ovadia Law Group
11.2020 - 11.2022
  • Assisted attorneys in counseling clients on legal matters in reference to their personal injury cases.
  • Collaborated with attorneys to develop strategies to increase case values.
  • Communicated pertinent information to clients via phone, email, and mail.
  • Managed over 100 cases at a time.

Onboarding and Media Content Manager

Ditlow Consulting
04.2019 - 11.2020
  • Approved, reviewed and edited content flowing to social media platforms.
  • Maintained content marketing calendar to schedule creation and delivery deadlines.
  • Trained staff in implementation
  • Trained support staff in social media implementation procedures.

Sales Execution Team

Northwestern Mutual
11.2017 - 04.2020
  • Assisted financial advisors in their day-to-day practice.
  • Created financial plans for clients using planning software.
  • Motivated financial advisors to exceed sales quotas through friendly competition and other incentive programs.
  • Facilitated in the creation of a positive environment by planning out of office events and team building activities.

Legal Case Manager

Lawyer Support Services
02.2015 - 11.2017
  • Provided legal support for several personal injury attorneys by maintaining and preparing files for pre-litigation demands.
  • Handled a high volume of cases efficiently and effectively.
  • Communicated directly with clients, clinic and insurance adjusters on a daily basis.
  • Collaborated with attorneys to develop strategies for each case.

Education

Paralegal Studies

University of Miami
Miami, FL
2023

Business Administration

Florida International University
Miami, FL
2018

Skills

  • Software Process Management
  • Meeting Preparation
  • Case File Preparation
  • Legal Research
  • Litigation Support
  • Negotiation
  • Motion Preparation
  • Settlement Statements
  • Assisting Lawyers

Certification

  • CNP - Certified Notary Public

Languages

Spanish
Native or Bilingual

Timeline

Paralegal

MSPG Law Group
11.2022 - Current

Legal Case Manager

Ovadia Law Group
11.2020 - 11.2022

Onboarding and Media Content Manager

Ditlow Consulting
04.2019 - 11.2020

Sales Execution Team

Northwestern Mutual
11.2017 - 04.2020

Legal Case Manager

Lawyer Support Services
02.2015 - 11.2017

Paralegal Studies

University of Miami

Business Administration

Florida International University

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Melissa Fermin