Akasha James
Wellsville,NY
Summary
Reliable and punctual Animal Care team member with proven skills cleaning animal areas, coordinating inventory, and managing animal needs with care and compassion. Highly organized and hardworking with good communication and multitasking abilities.
Overview
3
3
years of professional experience
Work History
Customer Service Associate
Walgreens
02.2023 - Current
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Developed and actualized customer service initiatives to decrease wait times.
- Informed customers about special promotions and provided detailed information for various products.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Kennel Assistant
E&C Pet Parlor
07.2022 - 08.2022
- Kept animal coats clean and healthy with regular washing, grooming, and trimming.
- Monitored and maintained food and water of boarded animals according to animal dietary health guidelines.
- Kept cages, kennels, play yards, and grooming areas neat and clean.
- Stocked kennel and cleaning supplies to maintain proper inventory for daily performance.
Education
Associate of Science - Veterinary Science Technology
SUNY Delhi
Delhi, NY05.2025
High School Diploma -
Wellsville Secondary School
Wellsville, NY06.2023
No Degree - Animal Science
CTE Center At Belmont
Belmont, NY06.2023
Skills
- Customer Support
- Problem Resolution
- Team Collaboration
- Animal Care
- Appointment Scheduling
- Safety Monitoring
- Customer Service
- Meal Preparation
- Weight Charting
- Housekeeping Duties
- Time management abilities
Timeline
Customer Service Associate
Walgreens
02.2023 - Current
Kennel Assistant
E&C Pet Parlor
07.2022 - 08.2022
Associate of Science - Veterinary Science Technology
SUNY Delhi
High School Diploma -
Wellsville Secondary School
No Degree - Animal Science
CTE Center At Belmont
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